Sales Associate Customer Service
Resume:
Nikolas Satterwhite
Round Lake, IL *****
*******************@****.***
I am a hard worker and I am always willing to learn more and more to become the best I can be and move up. I love learning new skills and creating exciting new experiences for myself and I always do my best at tasks I'm given. Taking myself outside my comfort zone is something I am working on and I can always appreciate new opportunities.
Communication
Conflict resolution is one of my skills. Excellent customer service skills and if there is a problem I ascertain the best solution possible and how long it will take. I communicate with coworkers well and work hard to get along with them.
Leadership
If given a chance at leadership I will do my absolute best to lead others to do the best job they can do and I can complete a task fairly quickly if I am focused and others I am leading are focused on the task at hand.
Customer Service
I am excellent at making customers feel welcome and trying my best at helping them to get what they want. I am friendly and courteous when I communicate with them so they always remember the excellent customer service they received and feel invited to come back. I always want to learn something new and make people feel welcome in any environment I am in. Exciting new experiences are something I crave and I love meeting new people as well. Learning life lessons is something I always strive to do. I want to grow and become better and find a good, suitable career that I will enjoy and that I can do my best in.
References
Nicole Gibson - 847-***-****
Adrian Mateos - 224-***-****
Scott Winn - 415-***-****
Authorized to work in the US for any employer
Work Experience
Shipping and Receiving
Menards - Gurnee, IL
March 2022 to August 2022
i work in shipping and receiving putting away freight and assisting guests. i lift 50 pounds or more a day. Retail Service Specialist
O'Reilly Auto Parts - Libertyville, IL
July 2021 to January 2022
I assist many customers a day by selling them automotive parts and put stock away every day. I also close the store, count the safe deposit at night and keep the store clean and product faced. Sales Associate
Advance Auto Parts - Mundelein, IL
October 2019 to July 2021
I am a sales associate and key carrier. I give excellent customer services and help customers find auto parts. I close the store at night and count drawers and make the deposit. I help many customers a day and always encounter new situations I must resolve with my people skills. Autozoner
AutoZone - Round Lake, IL
February 2018 to September 2019
I worked the registers and helped maybe 30 customers a day. I pulled back stock and learned many things about cars and auto parts that I would have never learned had I not gotten an opportunity here. Overall I am glad I was able to experience this job. Produce Clerk
Walmart - Gurnee, IL
October 2017 to December 2017
I worked in produce and i stocked product and helped customers when needed. I also worked wherever else I was needed.
Sales Associate (Seasonal)
Spirit Halloween Super Store - Round Lake Beach, IL August 2017 to November 2017
I cashier, and I help customers find what they need. I do work the fitting rooms too and help customers try on costumes.
Education
College Degree in Information Technology
Southern New Hampshire University - New Hampshire
Present
High school or equivalent
Grayslake North High School - Grayslake, IL
August 2012 to May 2015
High school or equivalent
Mundelein Cons High School - Mundelein, IL
September 2011 to June 2012
Skills
• Customer Service (6 years)
• Stocking (6 years)
• Cashier (2 years)
• Produce Experience
• Retail Sales
• Customer support
• Produce Experience
• Conflict Management
• Microsoft Office
• Cleaning
• Supervising experience
• Writing skills
• Teaching
• Merchandising
• Microsoft Excel
• English
• Creative Writing
• Pallet jack (3 years)
• Product management
• Warehouse Experience
• Freight Experience
• Shipping & Receiving
• Logistics
• Windows (10+ years)
• Analysis skills
• Operating systems (10+ years)
• Computer skills
• C++ (Less than 1 year)
• Linux
• Technology
Certifications and Licenses
Pallet Jack Certification
Additional Information
I strive to provide excellent customer service and I crave exciting new opportunities. I want to become the best version of myself and excel in my career. My goal is to eventually become an Information Security Analyst. I would love to begin my IT career and get my foot in the door with an entry level IT job. I hope you’ll consider giving me a chance.
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