Support Representative Customer Service
Resume:
Shannon Henchon
motivated mother ready to support family
New Castle, IN 47362
adsetl@r.postjobfree.com
I am amazing at giving memorable customer service, fast learner, capable, intelligent, dependable and independent
Authorized to work in the US for any employer
Work Experience
General Manager
Marathon Gas Station - New Castle, IN
January 2015 to September 2018
Did the ordering, inventory, schedule, handled all customer complaints, follow food safety guidelines, maintain all equipment, cash handling, bank deposits Technical Support Representative
Apple - Daleville, IN
March 2013 to January 2015
Answer incoming calls, troubleshoot, de escalate angry customers, re route calls when needed, give guided detail instructions
Assistant Manager/Manager
Taco bell - New Castle, IN
October 2005 to December 2011
Schedule, food safety, truck orders, weekly store checks, food cost, run a crew of 10 plus people. Handle angry customers, hire, fire
Education
Medical records technology
Indiana business college - Muncie, IN
September 1995 to June 1997
Some college
Skills
P&L
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