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Support Representative Customer Service

Location:
New Castle, IN, 47362
Salary:
Open
Posted:
September 02, 2022

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Resume:

Shannon Henchon

motivated mother ready to support family

New Castle, IN 47362

************@*****.***

765-***-****

I am amazing at giving memorable customer service, fast learner, capable, intelligent, dependable and independent

Authorized to work in the US for any employer

Work Experience

General Manager

Marathon Gas Station - New Castle, IN

January 2015 to September 2018

Did the ordering, inventory, schedule, handled all customer complaints, follow food safety guidelines, maintain all equipment, cash handling, bank deposits Technical Support Representative

Apple - Daleville, IN

March 2013 to January 2015

Answer incoming calls, troubleshoot, de escalate angry customers, re route calls when needed, give guided detail instructions

Assistant Manager/Manager

Taco bell - New Castle, IN

October 2005 to December 2011

Schedule, food safety, truck orders, weekly store checks, food cost, run a crew of 10 plus people. Handle angry customers, hire, fire

Education

Medical records technology

Indiana business college - Muncie, IN

September 1995 to June 1997

Some college

Skills

P&L



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