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Customer Service Dental Assistant

Location:
Tulsa, OK
Posted:
September 02, 2022

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Resume:

JOLENE ELMORE

adsetg@r.postjobfree.com 918-***-**** Hominy, OK 74035 WWW: Online Digital Resume

I have been a stay at home mom for 15yrs and just recently got my last child in school. Have extensive knowledge with customer service from past employers. I can bring motivation and flexibility to the environment.

• Shipping and Receiving

• Shipment Tracking

• ERP/MRP System

• Safety Procedures

• Packing and Scanning

• Shipment Inspection

• Inventory Replenishment

Mar 2006 - Oct 2006

Shipping and Receiving Clerk

Town And Country - Ottawa, KS

Received incoming shipments, compared contents

against associated records and transmitted to proper department.

Monitored scheduled shipment dates to achieve

timely delivery, expediting as necessary and

communicating variances to customers.

Inspected merchandise and sent damaged pieces for

repair before shipment.

Handled high-volume paperwork and collaborated

with administrators to resolve invoicing and shipping problems

Maintained accurate computer records of materials

weights, bill amounts and identified variances

Jan 2005 - Nov 2005

Customer Service Cashier

Old Navy - Pueblo, CO

Resolved customer complaints and maintained clean

and tidy checkout area.

Enabled customers to feel welcomed, important and

appreciated by answering questions about products

sold throughout store.

Maintained customer satisfaction with quick and

professional handling of product returns.

• Handled approximately daily credit and cash

PROFESSIONAL SUMMARY

SKILLS

PROFESSIONAL EXPERIENCE

transactions for customers with accuracy and speed. Jul 1995 - Jan 2002

Dental Assistant/Dental Front

Office Receptionist

DeRose Dental Clinic - Pueblo,

CO

Cleaned and sanitized dental tools and equipment,

straightened treatment rooms and restocked supplies to prep for next patient and maintain health and

safety practices.

Performed general chair-side duties for general

dentistry, endo procedures and oral surgery.

Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

Successfully assisted dentist by performing

four-handed dentistry and other chair-side duties.

Sterilized rooms and prepped equipment and

instruments for 12 procedures daily.

Recorded patients' health histories, documented

current symptoms and pulled up records from prior

visits for dentists to view and evaluate.

Explained treatment procedures and instructed

patients on home care guidelines.

Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for

procedures.

Scheduled appointments for new and existing

customers, factoring in provider availability and

scheduling loads.

Prepared and arranged instruments, medications and required materials for dental procedures.

Prepared patient X-rays and images by hand for

review by dentist.

Created dental impressions used for diagnostics,

opposing models and study casts to make crowns,

bridges and other dental prosthetics.

Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.

Documented patient dental health information,

medical history and vital signs for future reference.

Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

Educated patients on postoperative care and best

practices for protecting dental work and boosting

healing process.

Expected in Jan 2023

Business Management

University of Southern Colorado Pueblo, CO

Jun 1993

High School Diploma

East High School Pueblo, CO

Our family currently lives on a 1,000 acre ranch, and show cattle. We have lived here for 15 years and love the openness of the area.

EDUCATION

HOBBIES



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