Customer Service Assistant Manager

Gabriella Quintanilla

**** ********* **,

Apt. **4

Plymouth, MN, 55441

612-***-****

************@*****.***

Skills/Relevant Qualities

-Can be on my feet for long hours

-Flexible

-Team player

-Have years of customer service experience

-Good at multitasking

-Comfortable managing conflict

-Comfortable lifting heavy objects

-Willing to work overtime

-Eager to learn

Experience

June 2017-2018

McDonald’s, 729 Long Lake Rd. SE, New Brighton - crew

●I had to be on my legs for long periods of time

●Had to multitask fairly well

●Had to move in a quick and effective manner

September 2019- November 2019

Hair expressions, 3551 Lexington Ave.- secretary

●Had to be on my feet for long hours

●Answered phones and did crisis management

●Did paperwork and handled money

April 04 2020-2021

Cub Foods LLC, 8600 114th Ave N, Champlin- Customer Service Manager, Assistant Manager of the Front End, Bookkeeper, Cashier, Produce Clerk

●Comfortably operated a register

●Had to be on my feet for long overtime shifts

●Was entrusted with counting, filing and securing the stores daily income

●Answered phones and did crisis management

●Enthusiastically engaged in hundreds of customer interactions per day

●Prepared food for Produce Department

●Assisted in the creation of employee schedules

●Managed cashiers, self-checkout lanes, and customer service desk

●Successfully directed and redirected department resources

June 21 2021-present

Camping world, 16861 Kenyon Ave. Lakeville, Product Specialist, Head of Design Center

●Dealt in sales relating to RV appliances, decor, visas, memberships, and protection plans

●Ordered product for the store

●Comfortable and quick with learning new computer programs

Education

September 2015- May 2019

Irondale High School- High School Diploma

I am currently enrolled at Augsburg University

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