Customer Service Assistant Manager
Resume:
Brittany Nava
Coram, NY *****
*********************@***********.***
Willing to relocate to: Ronkonkoma, NY - Nassau County, NY - Centereach, NY Work Experience
Assistant Manager
Family Dollar - Coram, NY
August 2021 to Present
I train, coach, help out customers, set up the isles nicely, run register sometimes, count drawers, make deposits and cycle counts on sundays. I open most days and close one day a week. Manager
Chop't Creative Salad Company - Woodbury, NY
February 2021 to July 2021
I opened and closed, coached, trained, peeped food, did inventory, orders, counted drawers. Took temperatures, helped with customer complaints, made sure my team had a strict cleaning schedule daily and they knew what their tasks were.
Assistant Manager
Denny's - Green Bay, WI
June 2019 to December 2020
I hired, trained, did orientations, counted drawers, did schedules, inventory, meat pull, wrote out cleaning tasks, helped my cooks, servers and anyone that needed help. I managed complaints with customers, did deposits at the bank and counted our safe daily. I took temperatures and prepped what needed to be done for my cooks to be prepared thru out the day and night. Education
Some college in Business Management
Northeast Wisconsin Technical College - Green Bay, WI January 2018 to April 2019
High school diploma or GED
Skills
• Microsoft Word
• Host/hostess experience
• Retail sales
• Microsoft Excel
• Inventory control
• Serving
• Cashiering
• Customer service
• Food service
• Management
• Training & development
• Coaching
• Temperature taking
• Retail management
• Leadership
• Restaurant management
• Computer skills
• Supervising experience
• Employee evaluation
• Strategic planning
Assessments
General manager (hospitality) — Completed
November 2021
Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed
Supervisory skills: Motivating & assessing employees — Familiar November 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Management & leadership skills: Planning & execution — Proficient November 2021
Planning and managing resources to accomplish organizational goals Full results: Proficient
Retail customer service — Proficient
November 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate