Customer Service Assistant Manager
Resume:
Jadore Phillips-Lopez
Currently academically successful and a college student seeking a part-time entry level position to further advance work experience and demonstrate responsible work ethic. Willing to start employment at any time. 1005 W College Ct
Urbana, Il 61801
*******@********.***
EDUCATION
University of Illinois at Urbana Champaign, Urbana, Il — Bachelors of Science, Interdisciplinary Health Sciences Expected June 2026
King College Preparatory High School, Chicago, IL
High School Diploma
September 2018 – June 2022
EXPERIENCE
S2 Express Grill, Chicago, Il — Assistant Manager
JUNE 2020 - AUGUST 2022
● Customer Service
● Cashiered
● Received delivery orders
● Cleaned
● Organized
● Made sure team members were well-equipped
● Assured my team was respectful to each other and customers
● Restocked
● Issued receipts to customers as they left with their purchases
● Processed cash, debit, credit, and check transactions
● Counted the drawers
Mariano’s Grocery Store, Chicago, Il — Cashier
OCTOBER 2021 - FEBRUARY 2022
● Kept area clean
● Restocked
● Assured customer satisfaction
● Issued receipts to customers as they left with their purchases
● Scanned items for purchase
● Checked prices and quantities for accuracy
● Processed cash, debit, credit, and check transactions
● Assisted customers in the store
SKILLS
● Career and
self-development
● Communication
● Critical thinking
● Equity & Inclusion
● Leadership
● Professionalism
● Teamwork
● Technology
● Management
AWARDS
● National Honor
Society Recognition
Reward
CERTIFICATIONS
● Food Handlers
Certificate
(2022-2025)
● BSL Certificate
(2022-2025)
LANGUAGES
● English (Fluent)
● Spanish (Basic)
After School Matters Peacemaker Program, Chicago, Il — Team member
SEPTEMBER 2018 - JUNE 2020
● Lead group discussions
● Designed the “Peacekeeping room”
● Brainstormed on current issues
● Discussed a variety of problems in our everyday lives and not only how it affects us but the people around us
● Practiced team-building exercises
● Journaled
PROJECTS
Peacemaker’s Room — After School Matters Peacemaker Program
● Team members of the ASM Program donated toiletries, clothes, and shoes for families in the community who lacked these essentials
● The Peacemaking room was a safe environment where these items were accessible to those who needed them
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