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Code 10 Customer Service

Location:
Kimberley, Northern Cape, South Africa
Posted:
September 02, 2022

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Resume:

CURRICULUM

VITAE

OF

LIONEL BOOYSEN

BIOGRAPHICAL DETAILS

SURNAME : BOOYSEN

FIRST NAMES : LIONEL MARTIN THOMAS

RESEDENTIAL ADRESS : 19 5th Street

Homevale

KIMBERLEY

8301

CONTACT NUMBERS : 081-***-****/ 066-***-****

EMAIL ADDRESS : adsemo@r.postjobfree.com

DATE OF BIRTH : 28 May 1983

IDENTITY NUMBER : 830-***-**** 080

DRIVERS LICENSE : C1 (CODE 10) with PDP

MARITAL STATUS : MARRIED

NATIONALITY : SOUTH AFRICAN

LANGUAGES : ENGLISH AND AFRIKAANS

(SPEAK, READ AND WRITE)

CRIMINAL RECORD : NONE

HEALTH : EXCELLENT

DEPENDENTS : FOUR

INTEREST/HOBBIES : PHOTOGRAPHY

COMPUTER LITERACY : MICROSOFT WORD, EXCELL, EMAIL, INTERNET AND POWERPOINT

EDUCATIONAL BACKGROUND

LAST SCHOOL ATTENDED : FLOORS SECONDARY SCHOOL

HIGHEST STANDARD PASSED : GRADE 12

SUBJECTS PASSED : AFRIKAANS (HG)

ENGLISH (HG)

PHYSICAL SCIENCE (SG)

MATHEMATICS (LG)

HISTORY (SG)

BIOLOGY (SG)

YEAR OBTAINED : 2002

INSTITUTION : UNIVERSITY OF JOHANNESBURG

QUALIFICATION : NATIONAL DIPLOMA TRANSPORT MANAGEMENT (ONE MODULE TO COMPLETE)

CAREER HISTORY

NAME OF EMPLOYER : PANAROTIS

POSITION HELD : WAITER

LENGTH OF SERVICE : 2003-2004

REASON FOR LEAVING : FOUND BETTER PROSPECTS

NAME OF EMPLOYER : DROSS

POSITION HELD : WAITER

LENGTH OF SERVICE : 2004-2005

REASON FOR LEAVING :

NAME OF EMPLOYER : MUGG & BEAN

POSITION HELD : WAITER

LENGTH OF SERVICE : 2005-2006

REASON FOR LEAVING : FOUND BETTER PROSPECT

NAME OF EMPLOYER : SAPS

POSITION HELD : CALL CENTRE OPERATOR

LENGTH OF SERVICE : 23 DECEMBER 2006-10 JANUARY 2009

REASON FOR LEAVING : FOUND BETTER PROSPECTS

NAME OF EMPLOYER : NYUMBANE FLEET MANAGEMENT

POSITION HELD : CALL CENTRE AGENT

LENGTH OF SERVICE : 12 JANUARY 2009-03 MARCH

2011

DUTIES :

ATTEND TO TELEPHONIC QUERIES- DURING OFFICE HOURS AND AFTER HOURS

EVALUATE SUPPLIER REQUEST FOR REPAIRS / SERVICES

SUPPLY AUTHORIZATION NO FOR SUPPLIER TO COMMENCE WITH REPAIRS

COMPARE AUTHORIZATION APPROVAL WITH INVOICE FROM THE SUPPLIER

FORWARD INVOICE TO THE FINANCE DEPARTMENT FOR PAYMENT

LOGGING OF INCIDENTS / ACCIDENTS ONTO A SPREADSHEET

ISSUE USER WITH INCIDENT / ACCIDENT NUMBER

INFORM INSURANCE COMPANY

EVALUATE IF VEHICLE IS DRIVABLE OR NOT

ARRANGE TO HAVE VEHICLE TOWED IF NECESSARY

REQUEST QUOTATION APPOINT ASSESSOR TO ASSESS DAMAGED VEHICLES

UPDATING OF INCIDENT FILES

REASON FOR LEAVING : COMPANY LIQUIDATED

NAME OF EMPLOYER : AVIS CAR RENTAL

POSITION : RENTAL SALES AGENT

LENGTH OF SERVICE : 01 DECEMBER 2011-31 JANUARY

2012

TYPE OF EMPLOYMENT : CONTRACT

REASON FOR LEAVING : CONTRACT EXPIRED

NAME OF EMPLOYER : HERTZ RENT A CAR

POSITION : CUSTOMER SERVICE AGENT

LENGTH OF SERVICE : 01 FEBRUARY 2012- 31 JULY 2012

TYPE OF EMPLOYMENT : PERMANENT

REASON FOR LEAVING : RECEIVED BETTER EMPLOYMENT

NAME OF EMPLOYER : DEPARTMENT OF ENVIRONMENT AND NATURE CONSERVATION

POSITION : ADMIN CLERK: TRANSPORT MANAGEMENT

LENGTH OF SERVICE : 01 AUGUST 2012- 30 JUNE 2015

POSITION : BIDVEST CAPITAL

LENGTH OF SERVICE : 01 JULY 2015- 30 MARCH 2021

REASON FOR LEAVING : VENTURED INTO A SMALL

BUSINESS

POSITION : CUM Books

LENGTH OF SERVICE : 04 April 2022- Current

COURSES

Microsoft EXCELL

FLEET MANAGEMENT

FLEET MANAGEMENT PRINCLES

COURSES ATTENDED

SAPS 10111 CALL CENTRE LEARNING PROGRAMME

FLEET MANAGEMENT COURSE

REFERENCES

Gavin Beckman

Regional Manager: Bidvest Capital

083*******

Tracy Uys

Branch Manager: Bidvest

082*******

Kennedy Vaaltyn

Manager: Department of Environment

053-*******

I DELARE THAT THE ABOVE INFORMATION IS TRUE AND CORRECT

LMT BOOYSEN



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