Code 10 Customer Service
Resume:
CURRICULUM
VITAE
OF
LIONEL BOOYSEN
BIOGRAPHICAL DETAILS
SURNAME : BOOYSEN
FIRST NAMES : LIONEL MARTIN THOMAS
RESEDENTIAL ADRESS : 19 5th Street
Homevale
KIMBERLEY
8301
CONTACT NUMBERS : 081-***-****/ 066-***-****
EMAIL ADDRESS : **************@*****.***
DATE OF BIRTH : 28 May 1983
IDENTITY NUMBER : 830-***-**** 080
DRIVERS LICENSE : C1 (CODE 10) with PDP
MARITAL STATUS : MARRIED
NATIONALITY : SOUTH AFRICAN
LANGUAGES : ENGLISH AND AFRIKAANS
(SPEAK, READ AND WRITE)
CRIMINAL RECORD : NONE
HEALTH : EXCELLENT
DEPENDENTS : FOUR
INTEREST/HOBBIES : PHOTOGRAPHY
COMPUTER LITERACY : MICROSOFT WORD, EXCELL, EMAIL, INTERNET AND POWERPOINT
EDUCATIONAL BACKGROUND
LAST SCHOOL ATTENDED : FLOORS SECONDARY SCHOOL
HIGHEST STANDARD PASSED : GRADE 12
SUBJECTS PASSED : AFRIKAANS (HG)
ENGLISH (HG)
PHYSICAL SCIENCE (SG)
MATHEMATICS (LG)
HISTORY (SG)
BIOLOGY (SG)
YEAR OBTAINED : 2002
INSTITUTION : UNIVERSITY OF JOHANNESBURG
QUALIFICATION : NATIONAL DIPLOMA TRANSPORT MANAGEMENT (ONE MODULE TO COMPLETE)
CAREER HISTORY
NAME OF EMPLOYER : PANAROTIS
POSITION HELD : WAITER
LENGTH OF SERVICE : 2003-2004
REASON FOR LEAVING : FOUND BETTER PROSPECTS
NAME OF EMPLOYER : DROSS
POSITION HELD : WAITER
LENGTH OF SERVICE : 2004-2005
REASON FOR LEAVING :
NAME OF EMPLOYER : MUGG & BEAN
POSITION HELD : WAITER
LENGTH OF SERVICE : 2005-2006
REASON FOR LEAVING : FOUND BETTER PROSPECT
NAME OF EMPLOYER : SAPS
POSITION HELD : CALL CENTRE OPERATOR
LENGTH OF SERVICE : 23 DECEMBER 2006-10 JANUARY 2009
REASON FOR LEAVING : FOUND BETTER PROSPECTS
NAME OF EMPLOYER : NYUMBANE FLEET MANAGEMENT
POSITION HELD : CALL CENTRE AGENT
LENGTH OF SERVICE : 12 JANUARY 2009-03 MARCH
2011
DUTIES :
ATTEND TO TELEPHONIC QUERIES- DURING OFFICE HOURS AND AFTER HOURS
EVALUATE SUPPLIER REQUEST FOR REPAIRS / SERVICES
SUPPLY AUTHORIZATION NO FOR SUPPLIER TO COMMENCE WITH REPAIRS
COMPARE AUTHORIZATION APPROVAL WITH INVOICE FROM THE SUPPLIER
FORWARD INVOICE TO THE FINANCE DEPARTMENT FOR PAYMENT
LOGGING OF INCIDENTS / ACCIDENTS ONTO A SPREADSHEET
ISSUE USER WITH INCIDENT / ACCIDENT NUMBER
INFORM INSURANCE COMPANY
EVALUATE IF VEHICLE IS DRIVABLE OR NOT
ARRANGE TO HAVE VEHICLE TOWED IF NECESSARY
REQUEST QUOTATION APPOINT ASSESSOR TO ASSESS DAMAGED VEHICLES
UPDATING OF INCIDENT FILES
REASON FOR LEAVING : COMPANY LIQUIDATED
NAME OF EMPLOYER : AVIS CAR RENTAL
POSITION : RENTAL SALES AGENT
LENGTH OF SERVICE : 01 DECEMBER 2011-31 JANUARY
2012
TYPE OF EMPLOYMENT : CONTRACT
REASON FOR LEAVING : CONTRACT EXPIRED
NAME OF EMPLOYER : HERTZ RENT A CAR
POSITION : CUSTOMER SERVICE AGENT
LENGTH OF SERVICE : 01 FEBRUARY 2012- 31 JULY 2012
TYPE OF EMPLOYMENT : PERMANENT
REASON FOR LEAVING : RECEIVED BETTER EMPLOYMENT
NAME OF EMPLOYER : DEPARTMENT OF ENVIRONMENT AND NATURE CONSERVATION
POSITION : ADMIN CLERK: TRANSPORT MANAGEMENT
LENGTH OF SERVICE : 01 AUGUST 2012- 30 JUNE 2015
POSITION : BIDVEST CAPITAL
LENGTH OF SERVICE : 01 JULY 2015- 30 MARCH 2021
REASON FOR LEAVING : VENTURED INTO A SMALL
BUSINESS
POSITION : CUM Books
LENGTH OF SERVICE : 04 April 2022- Current
COURSES
Microsoft EXCELL
FLEET MANAGEMENT
FLEET MANAGEMENT PRINCLES
COURSES ATTENDED
SAPS 10111 CALL CENTRE LEARNING PROGRAMME
FLEET MANAGEMENT COURSE
REFERENCES
Gavin Beckman
Regional Manager: Bidvest Capital
Tracy Uys
Branch Manager: Bidvest
Kennedy Vaaltyn
Manager: Department of Environment
I DELARE THAT THE ABOVE INFORMATION IS TRUE AND CORRECT
LMT BOOYSEN
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