Sales Representative, Customer Service, and Warehouse Associate.

TAYLYNN HARGROVE

San Bernardino, CA ***** 909-***-**** ***************@*****.***

PROFESSIONAL SUMMARY

Proactive Warehouse Associate recognized for six months of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 50 pounds at once. Skilled at working efficiently, correctly and quickly.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service.

SKILLS

Product Verification

Order Picking and Processing

Consultative Selling Techniques

Environmentally Controlled Storage

Route Deliveries

Stocking and Receiving

Time Management

Customer Service

Dependable and Cooperative

Adaptability and Flexibility

Customer Relations

Employee Training and Supervision

Kitchen Safety Standards

WORK HISTORY

WAREHOUSE ASSOCIATE 02/2022 to Current

Amazon, San Bernardino, CA

Worked safely around moving machinery.

Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Consistently lifted materials weighing as much as 50 pounds.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

ASSOCIATE 05/2021 to 06/2022

McDonald's, Highland, California

Worked varied hours, days, nights and weekends as business needs dictate.

Managed customer relations and customer service through daily communication and interaction.

Maximized over 100 plus customer interactions by promptly identifying needs and wants.

Increased customer satisfaction significantly within department.

Educated new hires on company policies and procedures by designing and developing training program.

SALES REPRESENTATIVE 03/2019 to 12/2021

Bailey Photography, San Bernardino, CA

Increased sales by offering advice on purchases and promoting additional products.

Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Retained excellent client satisfaction ratings through outstanding service delivery.

Trained and mentored new sales representatives.

Reached out to over 30 customers after completed sales to evaluate satisfaction and determine immediate service requirements.

EDUCATION

Bachelor of Business Administration: Business Administration, Expected in 06/2024

San Bernardino Valley College - San Bernardino, CA

High School Diploma: 06/2021

San Gorgonio High School - San Bernardino, CA

3.5 GPA

Extracurricular Activities: Librarian Assistant

Extracurricular Activities: Cooking Class

Completed AP course in: English Language and Composition

Honor Roll Sophomore year 2018-2019

Professional Development: Child Care

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