Office Assistant Customer Service
Resume:
Simi Valley, CA *****
***********@*****.***
ASHLEIGH FAYE MARTINEZ
SKILLS
I am self-motivated and quick learner who has a strong background in Customer Service and I am experienced as a Front Office Assistance. I strive to always go that extra mile to ensure the customer is satisfied. I enjoy working in fast paced environment and can be an asset to a team environment or work diligently independent. I'm looking for longevity with a company where I have the opportunity to grow within for a mutually beneficial working relationship.
EXPERIENCE
Absolute Precision, Simi Valley, CA — Customer Service Rep./ Front Office Assistant
Jan 2017 - Oct 2021
●Resolve customer concerns and questions.
●Follow up on customer purchase orders and status of customer accounts.
●Maintain customer relations with the company.
●Answer phones and reply to emails.
●Sort mail, file papers, fax and schedule appointments and meeting.
●Keep office clean and organized.
Moulton Logistics Inc., Van Nuys, CA — Customer Relations Inventory Specialist
Apr 2014 - Nov 2016
●Responsible for keeping record of our clients inventory.
●Familiarize myself with products information sold by each client.
●Log location and manufacturing information on these products.
●Entering data on inventory in the company's data base.
●Logging defective and missing inventory.
●Writing reports requested. By out clients.
●Having knowledge of proper disposal of defective inventory amd return to manufacturer polices and procedures.
Rain Bird Corp., Azuza, CA — Machine Operator
June 2011 - March 2014
●Operation of machinery
●Basic knowledge on how it works for machinery.
●Make repairs to machinery.
●Perpare orders for shipment.
●Recieve parts and purchase orders.
●Conduct follow-up Customer Satifaction calls.
EDUCATION
Rivers Edge High School, Richland, WA- High School Diploma
September 2002 - June 2004
General Education
Argosy University, Los Angeles, CA- Associate In Psychology
September 2014 - June 2016 and July 2021- Current
Associates Degree in Psychology- In Progress
REFERENCES
AVAILABLE UPON REQUEST
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