Customer Service Representative

Nyoka Williams

Houston, TX *****

********@*****.***

+1-832-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Home Health Aide

DIVINE HOME HEALTH CARE - Houston, TX

October 2021 to Present

• Assisted patient with various activities of daily living, including using the toilet, bathing, dressing, eating food, drinking and moving around.

• Ensured safe, healthy, clean and uplifting patient environment at home. Cashier/Customer Service

LOWES HOME IMPROVEMENT - Houston, TX

March 2016 to October 2021

• Manage transactions with customers using cash registers

• Issue receipts, refunds, change or tickets

• Scan goods and ensure pricing is accurate

• Collect payments whether in cash, credit, debit or check Customer Service Representative

ADVANTAGE STAFFING - Houston, TX

May 2013 to March 2016

• Answering inbound calls

• Serve as the first point of contact for customers

• Provide accurate information

• Identify and resolve caller needs

• Troubleshoot issues

Education

High school equivalency

Skills

• Clear communication patience attentiveness knowledge of product time management ability to read customers ability to use positive language (6 years)

• Typing

• Windows

• Customer service

• Home Care

• Search engines

• Customer support

Contact this candidate