Theresa Gillaspy

*** * **** ***

Martinsville, IN 46151

765-***-**** (Home)

Elwood Staffing

Warehouse Associate

**/**/**** ** **/15/19

While working in this capacity I received in Fitbit merchandise when it is being returned to the manufacturer. After being received as being returned at that time it is determined whether the product can be repaired or discarded. If it can be repaired it is sent to that department awaiting the OK to be returned to stock.

Amazon

Warehouse Associate

06/02/2014 to 06/07/2016

In this position I started working as a picker in the Whitestown, IN location and have since moved to the packing department. In this position I pack orders that have been sent from the floor to be packed for shipment. I pack the orders to the specifications of the customer, whether it be overnight or regular delivery.

KCI USA

Service Center Driver

06/2002 to 04/2010

In this position I worked as a Service Center Driver. My duties included cleaning, quality control of equipment and delivering of wound vacs to hospitals, rehab facilities, nursing homes and home patients. Also, I would switch out wound vacs if the equipment would malfunction. My territory for the Indianapolis Service Center was most of Indiana and the eastern part of Illinois. When time permitted, I would process returns and mail out wound vacs that could be delivered by UPS.

BAYER CORPORATION

Lead Supervisor in Call Center

10/1996 to 05/2002

7:00 am until 9:30pm Monday thru Friday and Saturday 7am until 4pm. The inbound calls received were from Field Engineers requiring part orders. While working as Lead Supervisor in call center making sure all phone lines were filled continuously from working hours of 7am until 9:30 pm. My duties included interviewing, hiring, keeping attendance, training new CSR’s and taking calls from field engineers calling for parts for equipment that were in hospitals, Doctors offices, etc. Approximately 10% of the calls were emergencies and had to be handled delicately. Parts had to be arranged to the picked up and delivered the same day. The Diagnostics Division of Bayer Corporation has since been sold.

Professional Licensing Agency

Computer Specialist

1981 to 09/1995

As working with all the employees in this agency, I was responsible for keeping the system running efficiently while making sure daily batches were produced so they could be mailed out daily. Also, I was responsible for the printing of all renewals of licensees so that they could be mailed out according to their guidelines set forth for each licensing board. Keeping the database cleaned up I would set up annually all Boards and Commissions that had expired or deceased licensees. In this agency I was responsible for 14 Licensing Boards.

High School

North Central High School

Indianapolis, IN

Graduated: 06/ 1971

Graduated with a major in Business and a minor in Math.

References:

Robert Ferdinand

38 Lake Drive South

Brownsburg, IN 46112

317-***-**** Cell

I worked under Bob at KCI for the entire length of employment. I have been known him for 40 years.

Rosie Ellis

2256 Kessler Blvd N Drive

Indianapolis, IN 46222

317-***-****

I have known Rosie for 30+ years and worked with her when I worked for Professional Licensing Agency.

Connie Ferdinand

1428 Grube St

Indianapolis, IN 46227

317-***-****

I have been a neighbor and friend of Connie’s for 40 years.

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