Event Coordinator Center Specialist
Resume:
DEASTER WESTBROOK
Montgomery, Alabama 36117
CAREER OBJECTIVE:
Seeking a rewarding and challenger career in an administrative or professional capacity of public relations, business public administration, or personnel management.
Education:
1974 – B. S. Degree - Alabama State University. Montgomery, Alabama 36130
June 1974 – Bachelor of Science Degree received in Business Administration with a Data Processing Minor. The curriculum encompasses: Accounting, budgeting, financing, manpower planning, human resource development, and personnel management, administrate law, economic analysis, rural and urban development, statistic and research analysis, computer programming, and public relations.
May 1980 – Business education Certificate received.
1971 – A.A. Degree – Selma University Junior College. Selma Alabama 36701
Associate of Art Degree received in January 1971 Major was Business Education, and Minor was English.
EXTRA CURRICULAR ACTIVIES:
Member of the Business Club, Marketing Club, and the Student government Association.
OCCUPATIONAL RECORD:
December 2000 to Montgomery Area Chamber of Commerce. Convention & Visitor Development.
March 2020 Montgomery, Alabama 36101
Part – time. Visitor Center Information specialist
Assist the manager and Director of the Montgomery Area Visitor Center. The visitor Center specialist is
An hourly position working under a minimum of supervision in a specialized area and exercising
Discretion, and independent judgement in the development and implementation of programs and
Practices to assure an effective, informative and congenial Visitor Center. Assist the Vice President.
Convention & Visitor Development, in area concerning development and implementation of program of
Work, and other division related matters.
Responsible for the maintenance of the Visitor Center, making sure it is neat and in an orderly fashion, to
Include brochures and items for sale. Utilizing good communicative skills, by telephone and in person.
Greet visitors in a friendly and courteous manner and develop sales strategies to encourage their
Extended stay in Montgomery to enjoy the attractions, events, and culture of the area, conduct
Necessary research, develop the knowledge and maintain the appropriate materials on hand to answer
Visitor question, and help them utilize their time effectively, experiencing Montgomery. Open and close
The Visitor center at designated office hours and secure relief help as necessary with the assistance of
The Manager. Director and the Vice President of Convention & Visitor Development. Develop and
Prepares reports analyzing the number of visitors per day, ratings of states, number of visitors per party.
Recommend and assist in development of tourism related brochures or information packages for visitors.
Assist and support all other Conventions & Visitors Development or Chamber activities whenever called
Upon. Keep accurate record on sales of souvenir items in the gift shop. Inform the public of transportation
Into, out of and around the Montgomery area. This information will include transportation by air, land
And water (i.e. airlines, public buses, taxicab and the riverboat).
August 1980 to State of Alabama department of Tourism and Travel. Montgomery, Alabama 36104
May 2012
Full-time: Tourist Promotional Representative II, Supervisor
Position require advanced technical and professional knowledge in marketing and promoting tourism, and
Business interest in Alabama. Duties consists of administrative responsibilities in supervising the
Telephone Division. Instructs personnel in work task areas of mail processing and answering telephones.
Promotion/Event Coordinator of Tourism Program such as: National Tourism Awareness Week. Plan and
Execute a program of public relations through preparation of materials to promote tourism in the state.
Supervise, and participate in the assembly and compilation of information of interest to domestic and
Foreign dignitaries and tourist, supervise and participate in attracting and escorting visitors, executives,
Legislative representatives on tourist sites and resorts.
Event Coordinator – Plan events, program registration, and dining menus, design program invitations,
Manage accounts receivable/payables, and engage in contractual agreements with food caterer, musical
Entertainers, building and equipment rental organizations. Identify appropriate talent, band, and special
Audiovisual effects, to complete setting of the main event.
Attend seminars related to tourism, participate in travel and trade shows throughout the United States.
Promote and conduct seminars and programs relative to state office, interaction with private sector.
Work with and help local state wide convention bureaus with familiarization tours.
Research and inspect new tourist oriented state and local areas.
Work with other state agencies to promote tourism to their prospect if needed.
Attend opening of tourist attractions, and hotels to be aware of new sites in the state.
Responsible for implementing and monitoring a Tourist Promotional Contract between Alabama Bureau
Of Tourism and Travel and Alabama State University.
To provide after hour services for prospective tourist who respond to “Peak Hour” or “Drive Time” tourist
Ads televised throughout the continental United States and Canada via telephone.
Negotiated specific contract items related to wages, fringe benefits cost of materials and equipment,
Employee hours, advertisement schedules, tracking airtime, and related financial, and promotional
Services.
Conducted interviews, hiring, provide training seminars, verifies employee hours worked before
Submitting to financial service.
Communicate information such as state’s tourist attraction, state parks, special events and vacation
Planning via telephone and in person.
Speak to school and college groups as to attractions in the state and the importance of tourism generated
Funds for the state and local economy.
Completes performance appraisals and evaluation forms, purchase supply request forms, leave request
Forms, and inventory forms in order to document and prepare information for interoffice or other
Administrative purposes. Provide direction and procedures which help to increase the effectiveness of
The Telephone Division.
Supervise and coordinate activities of employees engaged in greeting and welcoming visitors, or the
General public, inquiring in person, or by telephone, such as directions, road conditions, and vehicular
Travel regulations. Provide maps, brochures, and pamphlets, to assist motorist in locating points of
Interest, or in reaching their destination. Answer questions and give information on resorts, historical
Sights, scenic areas, and other tourist attractions, and assist tourist in planning itineraries.
Contact this candidate