Service Representative Data Entry

Melody Turner-Godoy

Customer Service Representative/ Data entry

Streamwood, IL 60107

******@*******.***

+1-773-***-****

• Customer Service Representative

• Comfortable with warm and cold calling

• Comfortable with answer large call volume

• Build customer relationships

• Listen to customer needs/requests

• Understanding the customers needs

• Sales Representative

• Polite

• Strong personality

• Call Center Environment

• Dependable

• Adaptability

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Hesco Inc - Niles, IL

September 1998 to December 2021

I have 24 years in a call center environment as a Customer Service and in sales agent 15 years as a Technical advisor, 15 years entering Purchase Orders.

• Assisted customers with a warm and professional attitude

• Processed orders

• Kept records of customer complaints

• Handled emails, inbound calls, and outbound calls Education

12 in Major

Foreman High School - Chicago, IL

September 1985 to June 1989

Skills

• Customer service (10+ years)

• Microsoft Excel (10+ years)

• Computer skills (10+ years)

• Sales (10+ years)

• Microsoft Office (10+ years)

• Order Entry (10+ years)

• Inside Sales (10+ years)

• Cold Calling (10+ years)

• Account Management (10+ years)

• Communication skills (10+ years)

• Typing (10+ years)

• Data entry (10+ years)

Languages

• English - Expert

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