Administrative Assistant Customer Service

Bahareh Kheiri

*********.******@*****.*** +1-778-***-****

PROFESSIONAL SUMMARY

The ability to communicate effectively and use emotional intelligence to build strong teams and create a positive work culture. Hard-working sales professional with excellent organizational skills and a passion for team success. Willing to share ideas and information with others, eager to contribute to the success of the organization. A clear understanding of how to engage with customers, negotiate and plan for improvement. Passionate about learning and growing in a variety of industries.

SKILLS

Proficiency in MS Office programs including Word and PowerPoint

Ability to manage multiple priorities and provide excellent customer service

Reliable, responsible, and able to manage time effectively

Excellent verbal and written communication and interpersonal skills

Communicate effectively with all managers and employees

WORK HISTORY

Merchandise pickup/receiving associate

LORDCO Auto Parts, Burnaby Apr 2022- now

Receiving and processing the merchandise.

Scanning of the merchandise.

Picking and filling the orders from stock.

Packing and shipping of the orders.

Taking inventory of materials shipped or received.

Coordinator

ZEN, Shiraz, Iran Sep 2018 – Nov 2021

Warmly welcome customers.

Promote customer orders.

Process transactions accurately.

Cash balance and awareness of the amount of cash available.

Deal with challenging situations.

Financial advisor

Parsineh Sepid Dasht Tirazis, Shiraz, Iran Jan 2015 - Aug 2018

Coordinated interview schedules for the clients.

Recruit clients.

Assess clients’ needs and goals.

Administrative assistant

Day Insurance, Shiraz, Iran Sep 2012 - Dec 2014

Providing active communication with customers.

Handling customer complaints.

Processing orders and transactions.

Identifying sales opportunities for insurance plans.

EDUCATION

University Canada West – Vancouver, BC Master's degree in Business Administration

Shiraz Hafez University – Shiraz, Iran Bachelor's degree in English Language Literature

LICENSES & CERTIFICATIONS

Digital Marketing Associate – UCW, Nov 2021

Learning for Success– UCW, Dec 2020

Contact this candidate