Sales Associate Customer Service
Resume:
JOSEPH
MCINTYRE
***********@*****.***
Coldspring, TX 77331
SKILLS
Customer Needs Assessment
Time Management
Sales Generation
Upselling Techniques
Verbal and Written Communication
Sales Expertise
Customer Service
Teamwork and Collaboration
Corrective Actions
Enterprise Sales
Sales Leadership
Speaking Clearly
Sales Representation
EDUCATION
La Tech University
Ruston LA • 12/1997
Associate of Science: Nursing
Dean's List
PROFESSIONAL SUMMARY
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Focused Sales Associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
ACCOMPLISHMENTS
US Army Veteran, awarded The Good Conduct Medal.
Awarded The US Army Commendation Medal
Awarded Overseas ribbon
Almost 20 years in the Nursing profession.
Brought in several new customers.
Awarded “Employee of the Month” several times in my career
WORK HISTORY
Car Giant Auto - Sales Associate
Shreveport, LA • 01/2021 - 03/2022
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Marketplace Cheverolet Buick - Retail Sales Associate
Stonewall, LA • 10/2017 - 03/2020
Greeted customers and helped with product questions, selections and purchases.
Helped customers complete purchases, locate items and join reward programs
Maintained clean sales floor and straightened and faced merchandise.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Informed customers of current store promotions to encourage additional sales purchases.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
ADDITIONAL INFORMATION
Dedicated employee with many years of medical and nursing background. Many years of retail sales experience. Always available on time and ready to work until the job is completed.
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