Production Lead
Resume:
Deja Davidson
******@*****.***
Professional Summary
Proven and successful manufacturing production lead with expertise in inventory management, training, machine operation, SLA performance and developing strong and successful teams.
•Instrumental in overseeing manufacturing operations and directing all activities that go into the production process.
•Proven success in inventory control and maintaining inventor accuracy above acceptable standards.
•Necessary skills and experience to provide excellent customer service.
•Articulate communicator with excellent organizational skills to develop and retain positive relationships with coworkers and management.
•Proven success in identifying obstacles and challenges and overcoming them to achieve the desired results.
Career Experience
Production Lead Jan 2020 – Aug 2022
Shutterfly Inc, Tempe, Arizona
Streamlined the day-to-day production by leading a team of 10-12 operators including level 1, level 2, level 3 and machine operator specialists. Working with cross functional teams to ensure all equipment and systems are up and running to meet the daily production commits. Working with all stake holders to ensure SLA is met to maintain the highest level of customer experience.
Key Achievements:
•Achieved on average 99% inventory accuracy on the production floor.
•Tested and trained employees on new product launches.
•Direct and coordinate a team to achieve the daily and weekly production goals.
•Coordinate with the technical team to ensure that all equipment remained operational for the machine operators to successfully complete their tasks at hand.
•Worked with the learning coordinator to identify gaps in the training of employees on equipment throughout the production floor and to make sure everyone was trained and signed off any piece of equipment they operate.
•Ran reports and identified orders at risk of missing SLA and worked with the necessary teams to ensure that all orders shipped on time.
•Effectively communicated all issues and achievements for the shift by utilizing a shift passdown shared across shifts to ensure all teams were prepared to start their shift.
•Developed and created JSA’s for multiple pieces of equipment to ensure all safety hazards and risks were documented for all employees.
•Worked with the PIT teams to test and successfully launch new products by the planned go live date.
•Worked with management to maintain efficiency goals by managing the current labor against the volume on hand.
•Increased press utilization across the production floor for presses used in the areas of responsibility.
Team Member March 2019 - Jan 2020
Target, Ahwatukee, AZ
Worked within all company guidelines and policies to ensure the store was always clean and organized to achieve the highest level of customer satisfaction. Worked within a team and by myself to maintain inventory, store facing, customer service, and cashiering.
Key Achievements:
●Assisted in the training of new hires and assisted with projects as needed to ensure a smooth operation.
●Maintained cleanliness of assigned area, including but not limited to cleaning spills, trash removal, etc.
●Followed all safety procedures while performing job duties and used proper lifting techniques when moving items.
●Used time efficiently by completing tasks within specified time frames and adhered to company policies regarding attendance, punctuality, dress code, etc.
●Communicated effectively with management and co-workers both verbally and written through email or other means as appropriate for the situation at hand.
Server April 2015- July 2019
Rusterls Rooste, Phoenix, AZ
Properly serving food and beverages while providing a fun dining experience. Demonstrated skills in greeting customers, presenting menus, taking food orders and expediting them through the kitchen while always maintaining the highest level of customer service. Answered phones and greeted customers to resolve all complaints.
Key Achievements:
●Served up to 50 meals per shift.
●Mastered the menu to have extensive knowledge of the variety of offerings.
●Performed side work before and after to ensure food prep areas were clean and organized.
●Always achieved a high level of accuracy on ordered items while ensuring great quality.
●Processed payments and tallied daily totals in purchases utilizing the company software.
Education
High school Diploma
Dobson high school
2013-2017
Certifications and Involvement
HP 100k Certified
Shutterfly SA
Safety Committee Member
Volunteered with Shutterfly foundation
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