Customer Service Sales Associate
Resume:
Darnae Maddox
Customer service experienced
Suitland, MD 20746
*********@*****.***
To obtain a position where my advance knowledge and skills will provide excellent service. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Concierge/Receptionist
NFC Amenity Management - Washington, DC
August 2021 to April 2022
• Perform basic administrative/secretarial/reception duties
• Greeting & farewell wishes to guests/customers
• Manage guest/customer complaints
• Taking messages
• Managing coffee machine area, mail, luggage and deliveries Bank teller
Industrial Bank
October 2017 to October 2019
Process transactions accurately and efficiently in accordance with established policies and procedures
• Ability to identify customer need and refer financial products and services
• Efficiently operate computer software used to perform daily duties Sales Associate
Smithsonian's National Air and Space Museum
February 2014 to October 2017
Assist the Store and Area Manager
• Processes and shipped mail orders
• Provides Customer Service
• Cash out customer's purchases
Sales Associate
Ashley Stewart
July 2012 to February 2014
Demonstrated ability to achieve sale targets with assigned accounts by partnering with customers in a counseling relationship.
• Highly skilled in attracting the attention of possible customers and networking to put together a contact base.
ticket sales
Regal Cinemas
May 2011 to July 2011
• Received and issued concession request
• Ushered patrons to selected films
Education
Diploma in Medical
Westwood College - Arlington, VA
May 2013
High school or equivalent
Northeast High School - Pasadena, MD
August 2008 to June 2011
Skills
• Customer Service (10+ years)
• Cashier Customer Service (10+ years)
• Cash Handling (10+ years)
• Bank Teller (3 years)
• Store Management Experience (6 years)
• Retail Management (6 years)
• Computer Operation (6 years)
• Banking (3 years)
• POS (5 years)
• Sales (6 years)
• Retail Sales (6 years)
• Assistant Manager Experience (5 years)
• Bookkeeping (1 year)
• Financial Services (10+ years)
• Management (6 years)
• Upselling (9 years)
• Merchandising (5 years)
Assessments
Retail customer service — Highly Proficient
October 2021
Comprehending and responding to retail customer needs Full results: Highly Proficient
Teamwork: Interpersonal skills — Proficient
March 2021
Responding to challenging team situations at work
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate