Customer Service Creative Designer
Resume:
KESHA DENT
Customer Service Professional
CONTACT
***********@*****.***
EDUCATION
B.A.
Fashion Marketing & Design
AIU American Intercontinental
University
2006
SKILLS
Excellent Customer Service
Excellent Interpersonal and
Communication
Strong Conflict Resolution
Teamwork and Collaboration
Intermediate MS Office
Accounting and Budgeting
VOLUNTEER &
LEADERSHIP ACTIVITIES
· Worked with Executives and Directors
to implement new business strategies
· Assisted in streamlining team
processes, improving the consistency
and efficiency of the daily work flow
· Led initiative to improve the team's
customer service skill level
CAREER OBJECTIVE
I am an ambitious and adaptable Customer Service professional with over 15 years of experience. I'm a proven self-motivator and pragmatic communicator, who works well independently as well as with a team. Currently I am seeking a position with a growing organization that will allow me to apply my current skills, while providing opportunities for continued development and growth. WORK EXPERIENCE
Caterer
SOUL 2 GO
2014 - current
· Manage social media promotion and engagement strategy
· Negotiate vendor contracts
· Produce monthly reports detailing sales trends and forecasts
· Assist in managing and reducing the overall inventory cost Buyer/Creative Designer
HEAD STRONG
2007 - 2014
· Oversee the streamlining of the company's special order business for both private and social merchandise
· Manage the vendor relationships to ensure timely delivery of merchandise.
· Manage advertising prep sheets and sample requests
· Contribute to the company's advertising strategy by attending meetings
· Track sales results
Merchandise Coordinator
NEIMAN MARCUS
2006 - 2008
· Worked with online merchants to improve the customer experience via the website and mobile devices
· Communicated inventory requests to the buying office
· Managed Border free restriction reports
· Worked with internal teams to maintain up-to-date product restrictions
Contact this candidate