Intellectual Property Assistant

AT&T Company Chat Transcript Reference Id*********02424069 Date/Time : 7/1/2022, 12:50:38 PM * Your Chat Transcript:* [AT & T]:Hi, I'm your AT&T automated assistant. How can I help you today? [me]:Can the late fee and restoring fee be waived as a courtesy this is the first time ever suspended in about 15 years [AT & T]:Ok! What can I help you with? 1. Refund for a charge 2. Another fee or charge question [me]:Refund for a charge [AT & T]:Let me try connecting you with someone who can get you the help you need. [me]:undefined [AT & T]:false [me]:undefined [AT & T]:false [me]:undefined [AT & T]:You’re in line! Stay close to your device and we’ll update you soon.While you wait, check out these self-service options. And don’t worry we’ll hold your place.* Use the myAT&T app to pay your bill, change your plan & more * Find step-by-step fixes for common issues * Learn more: 5G availability and capable phones * Ask a question in AT&T Community Forums [me]:undefined [AT & T]:Your wait time is less than 7 minutes. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -2021 AT&T Intellectual Property. All rights reserved.AT&T and Globe logo are registered trademarks of AT&T Intellectual Property.