Sherrie Venters
Fort Worth, TX. 76112
**********@*****.***
Summary of Professional Qualifications
Dedicated, hard working
Quick learner
Great communication skills
Determined & motivated
Microsoft Word, Excel, & Outlook Skills
Professional Experience
Concentrix
JUN 2021-Dec 2021
Customer Service Representative
Answer Inbound calls
Take customers orders
Troubleshooting issues with purchasing
Aetna
FEB 2020-APR 2021
Health Concierge
Go member health benefits
Go pharmacy benefits
Claim review
Baylor White & Scott Hospital
JUNE 2019-FEB 2020
Cleaning Patient Rooms
PCC
APEX
SEPT 2018-OCT 2018
Schedule Medication Delivery
CSR
NTSP/SILVERBACK
JUNE 2017-JAN 2018
Claims Review
Data Entry
Customer Service
INVOICE CONTOLLER
MMI MARKETING/JMPC Morgan & Chase
JUNE 2016-APRIL 2017
Data Entry
Processing titles
MSR
VALENCE HEALTH /CGI, July 20 14 – March 2016
Data Entry
Claims Review
Payments
Inbound & Outbound Calls
Outlook
Excel
Aldera
CareManager
Qiclinks
Qnxt
Alt. Administrator/Home Health Aide
Barclay’s Home Health Care, February 2013-July 2014
Answer Phones
Audit Charts
Medicare Billing
Creating & Maintaining Personnel Files
Communicating w/ Doctors
Scheduling CPR classes
Visiting Patients,
Processing Applications etc.
Cleaning and taking care of patient
Dietary Aide
Heartland Rehabilitation CTR, January 2011-June 2011
Preparing meals
Washing dishes
Setting up dining areas
Clerk IV
MHMRTC, October 2006-January 2011
Answering multiple phone lines
Data Entry
Filing
Bookkeeping
Working with Multiple Systems
Appointment Scheduling
Chart Making
Auditing Charts
Some Payroll
Minute Taker
Customer Service
Access
CHMC
Outbound & Inbound calls to other Mental Health providers
CSR
Silver Leaf Resort, August 2003-October 2006
Outbound Calls
Surveyor
DSS, 2000-2002
Placing outbound calls to discharged patients
Education
Dunbar High School
Diploma