Customer Service
Resume:
Umaima Javaid
******.*******@*****.***
Objective
Organized and motivated students, successfully adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvement. Brings a disciplined approach to in-store operations management.
Skills
● Effective Communication
● Teamwork and Collaboration
● Goal Setting
● Calm Under Pressure
● Customer Service
● Time Management
● Problem-Solving Orientation
Experience
12/2019- 10/2021
Email Management,
Top Line Pest Control - Surrey, BC
● Resolve customer issues and build loyalty.
● Help plan and prepare employee work schedule.
● Enhanced leadership abilities through training.
● Delt with consumer service.
03/2021-07/2021
Cashier,
Dollarama- Surrey, BC
● Collect payment and provide accurate change.
● Helped consumers find specific products, answered questions, and provided product advice.
● Worked closely with front-end staff to assist customers.
● Answered customer questions and provided store information. Volunteering
07/2022- present
Nisa Homes- Women and children’s shelter
Education
09/2021- present
John G. Diefenbaker High School, Calgary AB -
Expected in 2023
09/2018- 09/2021
North Surrey Secondary, Surrey BC
Language
Proficient
English
Proficient
Urdu
Beginner
Panjabi
References
Upon request.
Contact this candidate