Customer Service Optical Technician
Resume:
Timothy John Clyne
Webster, TX 77598
*********@*****.***
Work History:
The Home Depot 2015-2019
Store #1859 Webster, TX 77598
Title: Key Carrier/Department Supervisor (D-26 Plumbing/ D-23 and D-59 Specialty Department Flooring and Decor)
Job description: Provide excellent customer service by giving the customer the most convenient shopping experience while providing the best value. Manager-on-Duty in opening, mid and closing shifts in a store of approximately 140-160 employees. Manage over-night freight team during vacations. Resolve customer issues, resolve inventory issues in the Plumbing Department such as out-of-stock and over stock. Increased Comparative Sales by over 8% in the 2016 Fiscal Year and over 12% in 2018. Promoted two associates to Department Supervisors. Maintained 100% retention of staff. Earned 20 Homer Awards for Excellent Customer Service. Homer Fund and Community Outreach Captain coordinating 4 home renovations for veterans after hurricane Harvey.
Advanced Signs 2013-2015
14756 Rustington Dr, Houston, TX 77376
Title: Partner/Owner
Job description: Sell, Design, Manufacture, and Install signs of all types from Billboards and Channel Letters to Vehicle Wraps and Window Graphics. Manage 2 teams of installers, graphic artists and store front staff.
Clyne & Associates, PLLC 1998-2013
3835 Fernglade Drive Houston, TX 77068
Title: Attorney at Law/Owner
Job description: Practice of Law focusing on Commercial Litigation and Corporate Law. Supervise office staff to achieve superior courtroom results for my clients. Gain quick and thorough understating of the client’s business and practices so as to resolve any dispute as quickly and efficiently as possible.
Tandy Corporation (now Radio Shack) 1991-1993
Tandy Bldg. Ft. Worth, TX
Title: Store Manager
Job description: Recruit and hire sales personnel with an eye towards intelligent problem solvers having excellent interpersonal skills. Order, receive, stock, merchandise, sell and inventory a massive selection of parts and mid to high-end consumer electronics.
Royal International Optical Corporation 1989-1991
Dallas, TX
Title: District Manager
Job description: Recruit and hire intelligent and personable optical managers for 15 retail locations in North Texas. These included Sears Optical and J.C. Penney Optical. Recruit Doctors of Optometry and negotiate leasing agreements for offices adjoining our retail optical stores.
Jack Eckerd Corporation 1986-1989
Clearwater, FL/Dallas, TX
Title: Optical Technician/Store Manager
Job description: Assist Doctors of Optometry in preliminary examination, track patients through the exam process, instruct patients in the care and insertion of contact lenses.
Transfer to Dallas required my re-designation as a Drug Store Manager which entailed hiring and training clerks and staff, stocking and inventory of a variety of household goods.
Education:
University of Houston Law Center 1995-1997
Houston, TX
Awarded Juris Doctorate 1997
Southern Methodist University 1993-1995
Dallas, TX
Awarded B.A. in History and B.S. in Political Science 1995
Held seat on Student Senate. Honors Scholarship.
Senatorial Internship:
Senator Kay Bailey Hutchison of Texas 1994
Dallas, TX
Worked with branches of both Federal and State governments to resolve issues for constituents of the Senator. Drafted commendations and speeches for the Senator’s delivery.
Military Service:
United States Navy AW-3 (E-4) 1979-1983
NAS Jacksonville, Fl / NAS Bermuda
Serving as an Aviation Anti-Submarine Warfare Operator flying onboard a P-3C Update II Orion aircraft using sophisticated equipment to detect, track, and neutralize Soviet Ballistic and Attack Submarines.
Aircrew Wings awarded 1980, Sea Service Medal awarded 1982, Honorable Discharge 1983.
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