Administrative Assistant
Resume:
Naarah Duncan
Douglasville, GA
********@*****.***
Summary
Highly trained administrative assistant with training in a wide range of experience in office administration tasks and customer service. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments.
EXPERIENCE
Party Crashers Ent, Amityville, NY Human Resources Administrative Assistant Jan 2020 - Jan 2022
● Managed day-to-day operations of HR dept
● Helped with on boarding
● Maintained records for employees
● Submitted online job postings
● Prepared forms for employees
● Maintain databases and filing systems
● Input invoices into Quickbooks
Electrical Training Center, Copiague, NY - Assistant Registrar June 2017 - November 2019
● Enrolled students in classes
● Monitored attendance so all students stayed above 85% attendance
● Processed payments and made arrangements for students with balances
● Issued Transcripts and Certificates of Completion
● Successful planned graduation ceremonies
Electrical Training Center, Copiague, NY - Administrative Assistant October 2016 - June 2017
● Welcomed visitors
● Answered and directed calls to appropriate departments
● Knowledge of all prerequisites for courses and seminars
● Processed payments
P.C Richard & Son Corporate Office, Farmingdale, NY - Customer Service Representative
April 2015 - May 2016
● Completed up to 100 telephone interactions per day
● Successfully triaged appliance issues to avoid service
● Scheduled home service appointments for appliances
● Ordered and informed customers when parts were available and followed up with customer on repair status
RUI Credit Services - Melville, NY Customer Service Representative Dec 2013 - Mar 2015
● Completed up to 100 telephone interactions per day
● Took payments for reconnect of services
● Scheduled post dated payments
● Made payment arrangements
EDUCATION
Capella University, Minneapolis, Minnesota
Bachelor’s In Business Human Resources
April 2022 - Current
Suffolk County Community College, Brentwood, NY - GED. February 2006
AWARDS
Employee Of the Quarter - Electrical Training Center December 2017
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