Sales Associate Customer Service
Resume:
Madaesha Stuckey
Glenwood, IL *****
*********@*****.***
Work Experience
Direct Sales Representative
COMCAST - Chicago, IL
January 2015 to Present
Direct Sales Representatives sell Comcast's products and services (video, high speed internet & phone) to residential subscribers in an assigned territory and up-sell current Comcast customers. The primary mode of solicitation is through neighborhood canvassing and door to door (face to face) contact with existing and prospective customers.
- Acquire new and upgrade current subscribers by conducting door-to-door canvas, appointment or referral solicitation in assigned territory.
- Systematically review assigned territory to insure dwelling units are contacted on a prescribed, periodic basis.
- Prepare and execute subscriber sales applications and arrange for installation date.
- Upgrade and improve sales presentation and knowledge of products, services and rates.
- Attend sales meetings as required.
- Maintain required record keeping and reporting of all sales and service activities.
- Contact subscribers and follow-up on installations. Sales Associate
Sears Optical - Calumet City, IL
March 2014 to April 2014
Prepare and inform clients about insurance benefits
Assist in advising customers on frame selection
Correctly submitting prescriptions
Scheduling and Calling appointments
Maintain cleanliness of store
Open and close store for business hours
Cashier
Event Network - Chicago, IL
July 2011 to February 2012
Provides excellent customer service to Museum guest and employees
Advise guest on purchases related to up-to-date exhibit related items for purchase
Works closely with store managers and shipping and receiving clerks
Maintain store cleanliness and organization of merchandise Guest Operations Guide
Chicago, IL
December 2010 to April 2011
Worked closely with the guide team to provide exceptional customer service
Provided excellent customer service by greeting guests with a smile, providing directions and assistance
Answered all questions with enthusiasm and effectiveness
Participated in team meetings
Omnimax Theater Guide
Chicago, IL
July 2009 to September 2009
Effectively engaged guests during the Harry Potter movie
Engaged guests with pre-show and post-show presentations Sales Associate
Finish Line Shoe Apparel - Matteson, IL
March 2008 to July 2009
Provided excellent customer service to customers
Provided detailed information about the store products and made suggestions to customers
Consistently developed product knowledge
Performed routine stocking and organizing of merchandise
Maintained store cleanliness during open hours and at closing. Education
AIU ONLINE University
2012
Moraine Valley College
2011
Rich Central High School
June 2010
Lake Forest College
2010
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