Kay L. Drake

**** ****** **.

Ashland City, TN **015

Cell: 931-***-****)

E-mail: adsdqe@r.postjobfree.com

CERTIFICATION

CMMA – Certified Medical Administrative Assistant

August, 2010

SKILLS: Microsoft Word, Transcription, Dictaphone, Switchboard/Receptionist, On-time reporting

EXPERIENCE

Ascension St. Thomas Hospital

June, 2021 to Present

PBX/Switchboard

Town & Country Ford

June, 2018 to June, 2021

Receptionist/Switchboard

TA Staffing

I worked with this staffing agency three different times in accounting, risk management and switchboard operator.

DaVita Health Care

October 2004 – May 2007

Updated computer calendar for conference rooms, office directory, and employee vehicle information first of every month.

Prepare and monitor employee security badges

The Temple

December 2003 – May 2007

Prioritized incoming call to Executive Director according to importance

Prepare correspondence

Kept abreast of appointment calendar; set up appointments

Entered events in Temple calendar

Assisted Director with events planning for congregation

Team Systems

April 1999 – December 2003

Answered 10-line phone system

Entered tech calls into technical support queue describing subscriber’s issue and resolution

Data entry

Ordered office supplies

Cigna Healthcare

March 1998 – April 1999

Heavy workload of data entry of 100 to 350 new appeals forms and benefit denial letters daily by accessing data base system

Springs Industries

June 1993 – June 1997

Individual secretary to Plant Engineer and providing administrative assistance for two Maintenance Supervisors.

Maintained and monitored preventative maintenance system for the facilities equipment

Prepared purchases orders

Answered four-line phone system for the department.

Service for Plant Engineer included private correspondence, mail, scheduled meetings

and answered private phone.

Nashville Wire Products

June 1993 – May 1996

Answered 7-incoming line phone system.

Greeted visitors.

Typed correspondence for CEO using dictaphone.

Data entry.

Davis Mechanical Contractors

1985 – June 1989

Answered 10-incoming line phone system.

Greeted visitors, reconciled bank statements and typed correspondence.

Education

Cheatham County High

Fortis Institute (Formerly MedVance)

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