Kay L. Drake
Ashland City, TN **015
Cell: 931-***-****)
E-mail: ***.*****@*****.***
CERTIFICATION
CMMA – Certified Medical Administrative Assistant
August, 2010
SKILLS: Microsoft Word, Transcription, Dictaphone, Switchboard/Receptionist, On-time reporting
EXPERIENCE
Ascension St. Thomas Hospital
June, 2021 to Present
PBX/Switchboard
Town & Country Ford
June, 2018 to June, 2021
Receptionist/Switchboard
TA Staffing
I worked with this staffing agency three different times in accounting, risk management and switchboard operator.
DaVita Health Care
October 2004 – May 2007
Updated computer calendar for conference rooms, office directory, and employee vehicle information first of every month.
Prepare and monitor employee security badges
The Temple
December 2003 – May 2007
Prioritized incoming call to Executive Director according to importance
Prepare correspondence
Kept abreast of appointment calendar; set up appointments
Entered events in Temple calendar
Assisted Director with events planning for congregation
Team Systems
April 1999 – December 2003
Answered 10-line phone system
Entered tech calls into technical support queue describing subscriber’s issue and resolution
Data entry
Ordered office supplies
Cigna Healthcare
March 1998 – April 1999
Heavy workload of data entry of 100 to 350 new appeals forms and benefit denial letters daily by accessing data base system
Springs Industries
June 1993 – June 1997
Individual secretary to Plant Engineer and providing administrative assistance for two Maintenance Supervisors.
Maintained and monitored preventative maintenance system for the facilities equipment
Prepared purchases orders
Answered four-line phone system for the department.
Service for Plant Engineer included private correspondence, mail, scheduled meetings
and answered private phone.
Nashville Wire Products
June 1993 – May 1996
Answered 7-incoming line phone system.
Greeted visitors.
Typed correspondence for CEO using dictaphone.
Data entry.
Davis Mechanical Contractors
1985 – June 1989
Answered 10-incoming line phone system.
Greeted visitors, reconciled bank statements and typed correspondence.
Education
Cheatham County High
Fortis Institute (Formerly MedVance)