Sales Associate Customer Service
Resume:
Michael Morales
Rancho Cucamonga, CA *****
************@*****.***
I am a focused customer service & Guest relations agent. Highly effective in establishing and maintaining relationships with potential and existing guests. I am extremely motivated & ambitious. As a major key to all guest conditions I have a strong work ethic, exceptional communication skills, as well as a successful track-record with all guests met. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Superior universal vinyl LLC - San Bernardino, CA
April 2021 to June 2021
Handled and processed all orders online and through Phone call’s created and managed all quotations Package Processor
Walmart - Chino, CA
August 2019 to April 2021
Processed packaging shipping make sure all details were right before sending off to distributor Shipping and Receiving
Polo Ralph Laren - Ontario, CA
April 2019 to August 2020
Working on the morning shipping team using Rf Id scanners to scan inventory unboxing products and making tags to ship out goods.
Guest Service Associate
Citizens bank arena - Ontario, CA
August 2017 to January 2019
ensured that guests enjoy their stay. Exceptional interpersonal communication skills comes off across as a friendly person who likes to listen and cheerfully answers questions and strives for a courteous, personal touch.
Sales Associate/Customer Service
Ambercrombie & Fitch - Ontario, CA
July 2016 to June 2017
Maintained and controlled all holiday imports, to be met on time with corporate timing. helped with all additional customers to make sure all orders were fulfilled complete from store location. Highly Trained in customer service.
Sales Associate
Wilsons Leather - Ontario, CA
October 2015 to January 2016
main sales associate through holiday seasons.
met target goal for sales for weekly, and monthly schedules. helped with all customers from all nationalities, and helped recover all items to met by store policy on time.
Education
Associate in General
Chaffey College - Rancho Cucamonga, CA
August 2015 to January 2019
High school in general education.
Alta Loma High School - Alta Loma, CA
September 2011 to June 2015
Skills
• Communications
• Customer Care
• Customer Service
• Customer Support (3 years)
• Photoshop (2 years)
• Multi tasker
• Computer savy
• HTML 5
• CSS
• Money Handling
• Sales
• Guest Relations Experience
Certifications and Licenses
Food Handler Certification
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