Engineering Corporation Customer Service

Thomas James Madsen

**** **** ***** ******, ***** L 720-***-**** *****************@*****.***

Objective:

Obtain a position as a skilled technician that utilizes my talents and experience to provide your organization and its clientele with exceptional service.

SKILLS:

Automotive Diagnostics and Repair

Mechanical Electronic Systems diagnostics and Repair

Automotive and Residential HVAC Mechanical Systems

Production and Account Management

Customer Service

Sales Representation

PROFFESIONAL EXPERIENCE:

OWNER/ASE CERTIFIED TECHNICIAN

MADSEN AUTOMOTIVE, LLC.

NOVEMBER 2012 – CURRENT

1855 West Union Avenue Unit L, Englewood CO 80110 / 720-***-****

All aspects of business ownership, maintenance, diagnosis, and repairs to vehicles.

AUTOMOTIVE TECHNICIAN

DEANS AUTOMOTIVE SERVICE CENTER

MARCH 2011 – JANUARY 2012

11565 West 13th Avenue, Lakewood CO 80215 / 303-***-****

Maintenance, diagnosis, and repairs to vehicles.

AUTOMOTIVE TECHNICIAN

MURRAY MOTOR IMPORTS

MARCH 2010 – FEBRUARY 2011

7750 East Cherry Creek Drive South, Denver CO 80231 / 303-***-****

Pre-delivery inspections of new vehicles, Safety inspections of trade-in vehicles, maintenance, and repair to vehicles.

PLUMBING/HVAC SERVICE TECHNICIAN

APPLETREE PLUMBING, HEATING & DRAINS

MAY 2003 – MAY 2007

980 Simms Street, Golden CO 80401 / 303-***-****

Diagnosis of equipment problems, provided time/cost estimates, performed installations, repairs and maintenance on plumbing, heating, and air conditioning systems.

OWNER/OPERATOR

VAN-GO DRAIN-O, INC.

MAY 2000 – MAY 2003

26 Bryant Way, Denver CO 80219 / 720-***-****

All aspects of small business ownership, performed repairs and maintenance to residential and commercial sewer drain systems, provided time/cost estimates.

PRODUCTION MANAGER / CUSTOMER SERVICE ASSOCIATE

MAGICOLOR GRAPHICS, INC.

JANUARY 1996 – MAY 2000

1295 South Santa Fe Drive, Denver CO 80223 / 303-***-****

Dealt directly with customers and outside sales reps taking customer orders, prepared jobs for production, supervised job completion and checked project accuracy, coordinated work flow, managed time schedules and deliveries, prepared estimates, and billing statements.

PREPRESS SUPERVISOR

PUBLICATION PRINTERS, INC.

FEBRUARY 1992 – JANUARY 1996

2001 South Platte River Drive, Denver CO 80223 / 303-***-****

Supervised electronic and lithographic prepress production, worked directly with press and prepress production staff, scheduled activities and checked work for accuracy.

EDUCATION:

LINCOLN COLLEGE OF TECHNOLOGY MAY 2009 - APRIL 2011 460 SOUTH LIPAN STREET, DENVER CO 80223 / 303-***-**** MASTER CERTIFIED AUTOMOTIVE TECHNOLOGY, DIPLOMA

COLORADO DEPARTMENT OF EDUCATION

Denver CO April 1983 GED Diploma

WESTMINSTER SR. HIGH SCHOOL

4276 West 68th Avenue, Westminster CO 80030 / 303-***-**** 1980-1981

AWARDS:

Lincoln College of Technology

Gold Academic Achievement Award in Advanced Electrical Systems; Fuel and Emission Systems.

Silver Academic Achievement Award in Gas Engine Construction; Automotive Brake Systems; Automotive Steering and Suspension Systems.

Bronze Academic Achievement Award in Automatic Transmissions.

Perfect Attendance Awards in Introduction to gas/Diesel Construction; Gas engine Construction; Automotive Brake Systems; Automatic Transmissions; Advanced Electrical.

CERTIFICATIONS:

Alignment Geometry One & Two, accredited Wheel Alignment Technician, Lincoln College of Technology 12/2010

EPA section 608 Universal Certification, Mainstream Engineering Corporation, January 2006

EPA section 609 Certification, May 13 2011

Certification of Achievement, Electrical Fundamentals for HVAC, Johnstone University, 1/2006

REFERENCES:

Available upon request.

Contact this candidate