NW
NIKITA WILLIAMS
****************@*****.*** 443-***-**** Baltimore, MD 21229
Dutiful Correctional Officer with 21 years of experience supervising inmate interactions for safety and compliance. Brings moral code and crisis-management techniques to maintain productive environment for rehabilitation. Focuses on individual security within all interactions with inmates and staff. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
SELECTED QUALIFICATIONS
costumer service skills
Judgement & Decision Making
Observational Skills
Problem Solving
Excellent Communication
Documentation & Reporting
Leadership/Supervision
Negotiation Skills
Critical Thinking
Advanced Computer Skills Word, Excel,
Systems Monitoring
File Maintenance
First Aid Certification
Administration and Management
State of Maryland, Corrections Baltimore,
MD
Corrections Officer
07/2001 - Current
Maintains order, discipline, and security in an assigned area in accordance with relevant rules, regulations, policies, and laws Stationed at Central Booking
Processes individuals for screening, obtains information, explains charges, and takes fingerprints
Maintains knowledge of, complies with and enforces all institutional policies
Restrains, secures, and controls offenders
Resolves problems between inmates
Performs searches of inmates and their quarters for contraband Completes administrative paperwork
Supervises sanitation work crew of up to 160 individuals Maintained daily logs of shift activity.
Maintained correct physical head count for inmates. Burns International Security Baltimore,
MD
Security Guard
12/1999 - 05/2001
Patrolled and monitored activities on the company's premises regularly to discourage criminals and ensure the environment is safe and secure Evicted trespassers and violators and detained perpetrators while following legal protocols before relevant authorities arrive to take over Controlled the entrance and departure of employees and visitors according to protocols
Provided detailed reports on daily activities and any incidents that may have occurred to management
Summary
Skills
Experience
Tested security systems
Used provided communication devices such as two-way radios in a clear and concise manner.
Addressed problems quickly and reported clear information while working under minimal supervision.
Baltimore City Community College Baltimore, MD
General Studies
01/2000
Randallstown High School Randallstown, MD
High School Diploma
01/1998
Certified Fingerprinting Expert CPR/First Aide Certification DNA Specimen Collection Certification, Fingerprinting Mental Health Studies, Violent Behavior and CPR/First Aide Substance Abuse DNA Specimen Collection-State of Maryland Opioid Crisis
Education and Training
Certifications