Customer Service Assistant Manager
Resume:
Mack Gorton
Licensed Insurance Agent
Madison, MS 39110
adsdks@r.postjobfree.com
Work Experience
Assistant Manager
Zales - The Diamond Store - Ridgeland, MS
July 2019 to Present
Consultation sales and repair services for clients. Key holder Insurance Agent
Bankers Life - Jackson, MS
June 2016 to Present
Current license for Life and Health
Executive Director
Oasis Health and Rehab - Yazoo City, MS
March 2015 to May 2016
Administrator
Forest Hill Nursing Center - Jackson, MS
September 2013 to March 2015
Administrator
Legacy Manor Nursing Center - Greenville, MS
October 2008 to June 2013
Administrator
Heritage Manor Rolling Fork - Rolling Fork, MS
January 2007 to October 2008
Administrator
West Point Community Living Center - West Point, MS September 2006 to November 2006
Director
Seyah Hospice Care - Columbus, MS
January 2006 to September 2006
Administrator
Vineyard Court Nursing Center - Columbus, MS
March 2003 to January 2006
Honors and Activities
Rotarian
Deacon in Baptist Church
Former Vice President Miss Rural Health Association Former Board Member Miss Rural Health Association
Former Member City Election Committee
Youth Baseball and Soccer Coach
Special Skills
Census Building
Team Building
Customer Service Improvement
Education
Biological Science
University of Mississippi - Oxford, MS
1986 to 1991
Bachelor's degree
High school diploma or GED
Skills
• Management Experience
• Sales Experience
• Customer Service
• Computer Literacy
• Sports Coaching
• Insurance Sales
• Assistant Manager Experience
• Merchandising
• Store Management Experience
• Hospice Care
• Retail Management
• Sales Management
Certifications and Licenses
Insurance License
June 2016 to March 2020
Health and Life Insurance
Insurance Producer License
Assessments
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Sales Skills: Influence & Negotiation — Expert
June 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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