Laurie Pennington
Customer Service Representative
Corpus Christi, TX 78408
**********@*****.***
Highly enthusiastic customer service professional with over 10 years client interface experience Results-driven with a natural ability to establish rapport with clients in order to accomplish First Call Resolution
Dedicated and motivated to maintain customer satisfaction and contribute to company success
* Excellent Telephone Skills * Customers needs assessment
* Accurate Data Entry * Multi-tasking
* Professional and Friendly * Windows 8, Microsoft Works, Excell,
* Careful and Active Listener Access, Power Point, Microsoft Word Work Experience
Food Service
SAM'S BBQ - Corpus Christi, TX
March 2019 to March 2022
Painter
Double D's Statusry - Odem, TX
February 2018 to November 2018
Customer Service Representative
Results of Corpus Christi - Corpus Christi, TX
November 2009 to September 2012
Customer Account Specialist
Future Market Telecenter - Corpus Christi, TX
May 2003 to October 2009
Education
Calallen High School - Corpus Christi, TX
1983
Skills
• Microsoft Word And Excel
• Excellent Communication Skills
• Multi-Tasker
• Data Entry
• Professionalism
• Customer Relations Expert
• Microsoft Windows
• Microsoft Windows Server
• Operating Systems
• Food Service
Certifications and Licenses
Food handlers permit