Mohammed Abdul Khuddus

Naperville, IL

Mobile: 331-***-**** adsdho@r.postjobfree.com

IT Program Management Telecom Operations Wireless Network Performance

An accomplished and business savvy professional equipped with advanced technology expertise and a proven track record delivering technical leadership to businesses and teams. Experience encompasses IT Program Management, Project Management, product development of telecom UMTS and LTE, and other enterprise software products, JAVA based programing, upgrades, and modernizations. Adept at implementing Agile methodology and optimizing business processes. Excel in the planning and implementing project plans, development strategies, business and risk analyses, budgeting, forecasting, Finance, UA testing, and resource allocation. Articulate communicator with exceptional mentoring skills in transforming a low-performing team into a high-caliber workforce coupled with proven abilities to work with cross-functional and multidisciplinary teams.

Skill Areas: IT Program Management SW Technical Management CDMA, GSM, GPRS, EDGE, UMTS, LTE, Java, React Native, React JS, Python programing QA Methodologies HR Operations Team Leadership & Coaching Contract Management Customer Support/CRM Telecom Operations Troubleshooting Contract Management Vendor Management SOW Budget & Finance Planning Resource Management Process Improvement New Product Initiatives Training Leadership Strong Interpersonal Skills Analytical Skills Relationship Management Team Management Outstanding Communications Skill

PROFESSIONAL EXPERIENCE

Lavu India–Hyderabad, India (Mar 2020 – Mar 2022)

Sr. Program Manager

Oversaw SW Development, Customer Support, Sales, and Finance, including managing software development, features, and quality assurance for the Lavu POS system and Menu Drive (Online Ordering).

Offered Strategy and direction, including a vision for IT processes within the in-house software division of greater Lavu.

Leveraged Agile/Scrum methodology in a hybrid environment (On-premises and Cloud) to successfully deploy IT projects, oversee software development, and manage quality assurance for all new features while ensuring adherence to service levels.

Java, React Native, React JS, Python programing

Offered Customer Support, maintained high performance, and nurtured customer relationships as well as addressed customer issues effectively.

Accountable for orchestrating Inside Sales, Lead Generation, and Research.

Budget, forecasting, Finance, Resource Management, HR Operations

Copart IT Division–Dallas, TX, USA (Jan 2017 - Dec 2018)

Sr. Program Manager

Served as a Principal strategist and visionary for IT processes, managed concurrent technology projects, including data system development, in compliance with aggressive timeline and quality.

Effectively streamlined the new IT center and orchestrated the releases of IT projects, software development, quality assurance NOC, IT infrastructure, and other verticals.

Integral in launching an in-house IT center with 185 software experts in 18 months for Copart India.

Oversaw Program and Project for software / IT for all new features leveraging Agile process to ensure adherence to service levels.

Java, React Native, React JS, Python programing

Orchestrated Contracts, Vendors, Negotiations, and Implementation as Site Head Operations.

Budget, forecasting, Finance, HR Operations, Resource Management

Alcatel - Lucent – Naperville, IL, USA (Jun 2011 – Dec 2014)

National Performance & Optimization (NPO) Head

Responsible for managing Reliance Telecom National Performance & Optimization across 25 States of India for CDMA technology.

Created new wireless infrastructures and all peripheral processes while addressing customer complaints and exceeding KPIs for all circles.

Oversaw all ongoing operations of GSM, 3G, CDMA of RCOM operator, over 100,000 BTS, and 60 MCSs through NNOC.

Managed over 300 IT professionals, performance management, and reporting to senior executives.

Spearheaded cross-functional development team across multiple project life cycles.

Budget, forecasting, Finance, Resource Management

Alcatel - Lucent – Naperville, IL, USA (May 2010 – Jun 2011)

R&D Senior Manager

Responsible for developing and driving the overall Alcatel-Lucent Gigabit Passive Optical Network (GPON).

Launched and consistently updated software product that worked as a stack in ODM ONT vendor interfacing with OLT and eases interoperability testing.

Instrumental in developing new software features for the GPON products utilizing the Agile process.

Design and Implementation of MAC/RLC/PDCP Layers in CDMA, TD-SCDMA, UMTS, LTE systems

Budget, forecasting, resource management

PRIOR EMPLOYMENT DETAILS

Program Management & Sales, TIETO – Finland Aug 2008 – May 2010

Senior Program Manager, Motorola Mobility (a Lenovo Company) Jun 2005 - Aug 2008

PROFESSIONAL DEVELOPMENT & CREDENTIALS

MS Computer Science & Engineering, from Univ. of Illinois at Chicago, USA

Languages:

English, Hindi, Telugu, Urdu, Arabic (Less Fluency)

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