Nursing Assistant Service Representative
Resume:
Jasmina Ferizovic
CNA/Medical Certification
Largo, FL 33778
******************.**@*****.***
Authorized to work in the US for any employer
Work Experience
Hampton Inn- Housekeeping/ laundry
Largo, FL
Present
In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include; clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms. organize work schedule from the room status list, arrivals and departures.
CNA - Certified Nursing Assistant
Lake House Assisted Living Facility - Largo, FL
Present
A certified nursing assistant's primary responsibility is to assist patients with their daily activities. While some CNAs may have additional responsibilities such as administering medication the core functions of a CNA on the job include; Bathing and dressing patients. Taking vital signs.
Teleperformance- Customer Service Representative (Work from Home)
September 2021-June 2022
Managed large amounts of inbound and outbound calls in a timely manner. Followed communication “scripts” when handling different topics, identified customers needs, clarified information, researched every issue and provided solutions and/or alternatives seize opportunities to upsell products when they arise.
Burger King- Shift Manager
Burger King - Largo, FL
February 2015 to August 2021
I performed many tasks. I was responsible for taking customers' orders, assembled the orders, and was a cashier. I was responsible for serving food on dishes and/or trays.
Packaging
Ion Labs, Inc. - United States
January 2017 to November 2017
I was responsible for taking the finished product of a manufacturing process and ensuring that it is packaged in line with company and industry standards, made it ready for sale or distribution.
Education
High school or equivalent in Nursing
Penn High School - Largo, FL
February 2017 to October 2018
Skills
Warehouse experience (Less than 1 year)
Shift Management
Laundry
Nursing
Caregiving
Patient Care
Customer service
Computer skills
Communication
Flexibility
Teamwork
Time management
Problem solving
Languages
• English/Bosnian - Fluent
Certifications and Licenses
Medication Aide
Certified Nursing Assistant (CNA)
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