Service Representative Customer

Employment Resume

Elizabeth Reynolds

** ******* **** ****

Hampton, Virginia 23666

Email: *************@***.***

Phone: 757-***-****

Summary: With extensive experience in the retail and food service industries, I am a goal oriented, detail focused, and highly organized employee dedicated to excellence in customer service. My years of professional and life experience have produced a refined, matured work ethic and fostered development of effective employee management and team building skills.

Professional Experience:

Target Corporation, Hampton, VA (September 2010 – current)

Cashier

Guest Service Representative

General and Specialty Sales Representative

Target Café

Managed inventory as a Designated Section Owner.

Conducted merchandising audits.

Specialized Guest Service qualification.

Trained new employees.

Topeka’s Steakhouse n Saloon, Hampton, VA (1998-2006)

Front-of House (FOH) Supervisor

Server

Experienced in all FOH restaurant services.

Supervised both day and night shifts.

Led restaurant opening and closing teams.

Led the server Training Team. Developed and implemented improvements to the corporate Server Training Program.

Participated in Business-to-Business Promotional Programs.

Captain Charlie’s Restaurant, Hampton, VA (1997-1998)

Server

Red Lobster, Hampton, VA (1987-1997)

Server

Bartender

Part of server training team.

Education:

1974–1978 Clarkstown Senior High School South, West Nyack, NY

Letter of Recommendation

March 29, 2007

To Whom It May Concern:

This is a letter of recommendation for Mrs. Betti Reynolds. Where to begin is always the toughest. With Betti though it isn’t hard. She was the most outgoing, enthusiastic, and motivated employee I have ever worked with. Betti’s energy is that of 10 people in one. She is great with customers, meeting their every need and expectation of the restaurant. Her charismatic attitude carried over to those that worked with her, including me as well. She is one that grows on you the more you’re around her. Betti is one that whatever she sets her mind to, she will accomplish.

Betti is loyal, timely, and dependable. She has gone out of her way to help out the restaurant many times. She is one that is giving to all, yet can still take criticism when improvement is needed. She will be an asset to any establishment she is a part of. Over the past 8 years that she has worked for me, she became an extremely classy and well-rounded individual to work with. I hope this helps you out, in telling you about Betti and the type of person she is. You will be lucky to have her work for you as I was.

If there are any questions please feel free to contact me at 804-***-****. I would be happy to hear from you.

Sincerely,

Matthew S. Kossin

General Manager

Topeka's Steakhouse

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