Way Agent Customer Service
Resume:
Justin
Robb
Groveport, OH ***25
*********@*****.***
linkedin.com/in/justin-robb
To obtain a position within a public or private organization that will utilize my experience, education, and skills in public relations, construction management, and project management to further a company’s business objectives
Skills
Public and Government Relations
Excellent Written and Oral Communication
AP Style
Microsoft Office Suite
Project Management
Customer Service
Salesforce
Dropbox
Quorum
Ohio Notary Public
Social Media Management
Adobe Creative Suite
Time Management
Leadership skills
Public Speaking
Sharepoint
Ability to work across departments
Detail Oriented
Presentation
Stakeholder Engagement
Experience
OCTOBER 2021 - PRESENT
Right of Way Agent
Actalent (Consultant), Columbus, OH
Performed right of way negotiations and easement acquisitions
Prepared legal and real estate documentation
Performed property and title research for ownership and boundary information
Trouble shoot customer complaints and other issues
JULY 2021 – OCTOBER 2021
Correctional Officer
Southeastern Correctional Institute, Lancaster, OH
Overseeing daily operations of a prison “dorm”
Handled administrative duties of inmate conduct
FEBRUARY 2021- APRIL 2021
Project Manager
Fairborn Equipment Midwest, Columbus, OH
Responsible for managing timeline, budget, schedule, and personnel on different projects
Handling administrative/project coordination duties
Loading dock equipment company, projects involve installation of loading dock levelers
2020-FEBRUARY 2021
Right of Way Agent
ORC, Columbus, OH
Performed right of way negotiations and easement acquisitions
Prepared legal and real estate documentation
Performed property research for ownership and boundary information
Trouble shoot customer complaints and other issues
2019-2020
Project Manager
AEP Transmission (Consultant), Columbus, OH
Managed project management team to create multimillion-dollar construction projects for a major electrical transmission company
Created scopes of work for projects
Ensured that estimates and scopes were delivered on time and on budget for project
Acted as liaison between company and contractors assigned to my projects
2015 – 2019
Senior Land Technician/Reclamation Agent
Equitrans Midstream/EQT/Rice Energy, St. Clairsville, OH
Acted as point person for community members with inquiries about the company’s midstream operations
Acted as the liaison between landowners, contractors, company representatives, government/community representatives and attorneys during construction/reclamation of pipeline Right of Ways
Developing relationships with community stakeholders
Attended local government meetings at the township, village, and county level to ensure communication on midstream projects.
Provided consultation with the Local Government and Community Affairs department to effectively handle all issues and ensure public education and support for midstream construction projects.
Created landowner stipulations documents, “living” job books, and an updated Surface Information Worksheet to ensure issue tracking and that Right of Way agreements and Addendums were adhered to.
Created spreadsheets to ensure proper tracking of open reclamation items and other issues needing resolution from a construction and community relations standpoint.
Created Standard Operating Procedures for the Reclamation Agent/Sr. Land Technician position
Routinely managed 10+ projects at a time
Assisted in the execution of community involvement events
2012 – 2015
Construction Specialist / Chevron, Smithfield, PA
Managed and oversaw contractor crews for the construction/reclamation of natural gas well sites
Performed site evaluations and acquired estimates from contractors to construct and repair well sites
Worked with state, county, and local government agencies to attend necessary permits
Routinely worked with landowners to ensure continued use of property during operations
Education
JUNE 2016
Kent State University / MA in Journalism and Mass Communications (Public Relations)
DECEMBER 2011
Marietta College / BA in Political Science
Professional Associations
Public Relations Society of America
Project Management Institute
Activities/Awards
Eagle Scout Award
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