Mrs. Krystal Ann Tukey
Po Box *****
Prescott Valley, AZ 86314 United States
Mobile: 928-***-****
Work Phone: 928-***-****
Email: ************@*****.***
I have a very high interest in this position and believe that I am a good fit with your company. I am a very responsible, hardworking individual, who has the drive to start something new, and who is eager to start a new position to broaden my horizons, investing in something new. Thank you for considering me as a candidate for this position.
Work Experience:
UnitedHealth Care
1 East Washington Suite 900
Phoenix, AZ 85004
Home Base Office Address:
7080 E. Pueblo Ave unit A
Prescott Valley, AZ 86314
5/2022 - Currently Employed
Salary: 25.64 Per Hour
Hours per week: 40
Current Position: Case Manager
Supervisor: Luanne Gardner 928-***-****
Duties, Accomplishments and Related Skills:
I currently hold a daytime position as Case Manager with Long Term Care Program with UnitedHealth Care in the Yavapai County area. I am home based and have 48 members which I currently service in my surrounding area . As a Case Manager I do follow all UnitedHealth Care, and the state of Arizona guidelines, ensuring each member health care needs are met.
With each individual in my case load, it is my responsibility to visit them in their homes, and conduct an in-home visit, making sure the healthcare needs are met and they are flowing UnitedHealth Care guidelines to stay active in the Long Term Care the program. In addition to the in-home visits, we also complete, and document all we what have viewed within the home, accessing their level of care, and assisting them with what is needed.
My duties are member-based advocating for them in any way possible, entering data daily, answering, and returning phone call, documenting in the members charts all actions and conversations that took place, and using all the different computer program needed to complete my assessments. These programs consist of:
Microsoft Word, IM, Excel Spreadsheet, ICUE, CATS, Consult Tracker
Work Experience:
Northern Arizona VA Health Care
500 N US HWY 89
Prescott, AZ 96313 United States
07/2017– 04/2022
Salary: 20.72 Per Hour
Hours per week: 40
Medical Support Assistant
Supervisor- Jessica Murphree 928-***-**** ex 6909
Duties, Accomplishments and Related Skills:
I held a position as a Medical Assistant within the Prescott VA, holding two different positions in the 5 years I was employed. I held a position in Primary Care and also in Cardiology. On a daily basis I perform all related duties assigned for the proper and timely treatment for our Veterans. I assure front line contact with patients, family members, and caregivers, and assist them with compassion and understanding of their medical issues and needs. My duties within this department vary every day and I strongly adhere to VA policies and work within my scope of practice. I screened and received phone calls in a courteous and timely manner, determine the patient request and establishing care. I obtain and fax records for patient care and to help with chart prep . I mail letters to patients for their: scheduled and walk in appointments. I triage phone calls and phone messages for my team, and I pride myself in documenting all actions taken and all verbal interactions with patients in their charts. I print the teams scheduled with medication lists as to make sure all chart prep is completed for the next day.
I used programs : GUI, CPRS, ICB, VISTA, MICROSOFT WORS, EXCEL, OUTLOOK, TRM, VET LINK
Education:
Job Corp Roswell, NM United States
Technical or Occupational Certificate 11/1993
Major: High School Diploma/GED/Security Guard certificate
Relevant Coursework, Licenses and Certifications:
Here I earned my High School Diploma, GED, Certificate as an unarmed Security Guard. I attended this program for two years and received the schooling I needed to attend College.
Meric College San Diego, CA United States
Technical or Occupational Certificate 1 /2001
Major: Medical Assisting
Relevant Coursework, Licenses and Certifications
References:
Name
Employer
Title
Phone
Ronnie Bradford Northern AZ VA Health Care System
Supervisory medical Administrative Specialist
928-***-**** 6755
******.********@**.***
Rosie Clifton
Friend
Casey L Hargis Northern AZ VA Health care System
Administrate Officer to Acute Care
*****.******@**.*** Indicates professional reference