Customer Service Purchasing Coordinator

ELIZABETH THOMAS

Phone: 630-***-**** Email: **************@*****.***

Address: *** ****** *** *** ******, North Las Vegas, NV 89081 PROFESSIONAL SUMMARY

ersatile, dedicated, and results-driven business professional with extensive administrative support, office management, and customer service experience. Adept at streamlining workflow processes for management, improving overall productivity, and ensuring high levels of customer satisfaction. Energetic and goal-oriented with an impressive performance record and a well-rounded background in optimizing internal support performance. Currently seeking a Customer Service or an Administrative/Office Support position by demonstrating all skills, abilities, and areas of expertise as follows:

• Administrative Support

• Customer Service

• Purchasing/Procurement

• Meeting Coordination

• Appointment Scheduling

• Account Management

• Office Management

• Project Coordination

• Record/File Maintenance

• Internet/Online Research

• Team Collaboration

• Database Administration

• Billing/Invoicing

• Guest Relations/Greeting

• Calendar Management

• Spreadsheet Reporting

• Document Drafting

• Credit/Contract Analysis

CORE COMPETENCIES

• Providing administrative support to management, such as answering/screening phone calls, scheduling meetings, creating/mailing correspondence, organizing files/reports, and resolving discrepancies.

• Assisting with several clerical and office operations, including copying, filing, ordering supplies, faxing, distributing mail, generating reports, and projects as assigned by senior management.

• Responding to customer inquiries and resolving all problems while ensuring the delivery of exceptional customer facing through fast and accurate responses.

• Solving problems and issues by utilizing finely-honed interpersonal and communication skills while nurturing relationships with clients, superiors, coworkers, and other business professionals.

• Conducting research, supporting staff, billing clients, analyzing/reporting data, organizing and managing filing systems, and utilizing the office database to input/retrieve information.

• Ability to prioritize tasks, react to dynamic work priorities, and maintain consistent dependability.

CAREER OVERVIEW

Fluid Air, Inc., Aurora, IL · Purchasing Coordinator Jan. 2014 – Dec. 2019 EDUCATION

Northern Illinois University B.S. in Engineering Technology, 2013 Waubonsee Community College A.S. in CAD

McHenry County College A.S. in Landscape Design

TECHNICAL SKILLS

Microsoft Office: Word, Excel, Outlook

Web ERP, SPX

Computers, Internet, Office Equipment

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