Csr Data Entry

Kieara Algers

Clinton Township, MI

*******.**@*****.***

313-***-****

OBJECTIVE: To obtain a relationship with a company or business that enhances Laws my skills and promotes unity and teamwork in my field of expertise. WORK HISTORY:

Met Life Group Call center / inbound calls/ Consultant/CSR - 03/12/21- Present VXI Comcast Ohio inbound/CSR/Sales/tier 2 technical support- 02/2018- 01/2020 Cox Cable Akron, OH Sales /Technical support/inbound /CSR- 08/2016-03/2017 Ameridial (coordination if benefits Medicare) /North Canton OH Inbound calls /CSR/data entry - 04/2014-07/2016

Education

Flint Genesee Job Corp -high school diploma certified in customer service Skills

Accurately respond to customer inquiries.

Document customer contacts and or call log

Initiate outbound contacts as appropriate accepting inbound calls 100 or more Learning new concepts quickly while working well under Pressure solving and decision-making Active Listening

Time Manage Certified in Retail Sales / Passed The National Retail Federation Test Customer Service Excellence Loss Prevention Merchandising & Technical support Computer Experience (Microsoft Excel, MS Word, and PowerPoint) Technical support References

Commico brown 313-***-**** / Javarr Goods 313-***-**** Shammico Threadcraft 470-***-****

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