Fork Truck Customer Service

Mitchell R. Mullins

*** **** **. ****** **, ***** – 317-***-**** – *************@*****.***

Professional Summary

In my former professional endeavors, I have gathered a wide variety of skills and knowledge. I possess customer service experience, accounting and managerial experience in retail. Other, more hands-on skills came from my days in warehousing, where I learned how to properly label and arrange the importing and exporting of customer items. I have also learned to manage logistics for incoming and outgoing customer items, also picking up and delivering these items myself via box truck. Manual labor comes natural to me and I am mechanically inclined. I can operate heavy machinery safely and efficiently. I am an expert in the use of stand-up forklifts and hydraulic scissor lifts. I possess proficient skills in various Microsoft programs such as 365, Word, Excel and I have kept logs and lists of various business activities with company specific software. I can work as a team or I can be left alone with any task within the workplace and I enjoy and take pride in my work either way.

Areas of Expertise

• Professional Painter • Inventory Manger

• Customer Service Representative • Mechanic

• Delivery Driver • Machine Operator

• Staff Manager • Delivery Specialist

Work Experience

Production Technician Summer 2019 – Winter 2019

ELSA

Elwood, Indiana

• Produce parts and assemblies to specification at fast pace

• Utilize many types of industrial equipment including robots, welders and presses

• Perform all necessary quality checks and always made production rate Business Entrepreneur Spring 2019 – Current

Main Cuts

Elwood, IN

• Invested capital from previous endeavors to start business

• Hired 1 full time licensed cosmetologist

• Perform all administrative tasks (i.e. accounting, finance, etc...) Warehouse Supervisor 2017-2018

Imaging Office Systems

Anderson, IN

• Maintained a pre-existing computer database of roughly 100,000 entries of customer files and information

• Perform customer scans and email customer .PDF within 4-hour window

• Operate scissor lift and fork truck managing physical document inventory Cashier, Front End Manager 2015-2017

Kmart

Anderson, IN

• Provide excellent customer service and a great checkout experience to all customers

• Manage all cashiers as well as the Customer Service Desk

• Handle all returns and disposition accordingly

• Ultimately responsible for all transactions and cash in all drawers at the end of shift

Warehouse Supervisor 2012-2013

Haverty’s Furniture

Castleton, IN

• Track all customer orders whether in-store or via the internet with a computerized inventory log

• Load and unload the delivery trucks with items for the day

• Maintain showroom appearance as well as warehouse organization

• Trained as a professional painter in order to change displays in accordance with a company-wide schematic as new merchandise became available Education

Elwood Community High School 2011

Elwood, IN

Course Highlight

• General Studies

• Visual Graphic Design

• Machine Trades

References

Amy Blair 765-***-****

Former Work Associate

Jeff Burris 317-***-****

Former Work Associate

Aaron Kane 765-***-****

Lifetime Friend

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