Isabel Rodriguez

Norco, CA *****

951-***-****

adsdek@r.postjobfree.com

Professional Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Skills

Trilingual; English, Portuguese, Spanish

Workforce Improvements

Exit Interviews

Work Complaint Handling

Staff Compensation

Employment Recordkeeping

Wages and Salary

Applicant Qualification

Policy and Procedure Writing

Employee Orientation

HR Support

Procedures Compliance

Recruitment Management

In-Person and Telephone Interviewing

Candidate Searching

Human Resources Management Systems

Employee Hiring

Compensation and Benefits

HR Strategy

Head Counts

Company Guidelines

Employee and Applicant Assessment

ADP

Work History

August 2018 - August 2022

Desire Home Care - Riverside

Human Resources Coordinator

Supported HR functions with emphasis on record keeping, data entry and general HR tasks.

Maintained human resources information system and kept employee files up to date and accurate.

Completed background and reference checks to facilitate hiring and onboarding of employees.

Reviewed human resources paperwork for accuracy and completeness.

Evaluated strengths and weaknesses of candidates through effective screening processes.

Operated and maintained applicant tracking and candidate management systems.

Verified applicant references and employment details.

Developed recruiting strategies to identify qualified candidates and build network.

Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.

Maintained filing system of current, prospective and future positions.

August 2018 - August 2022

Desire Home Care - Riverside, CA

Scheduling Coordinator

Developed strong working relationships with management and executive team through effective scheduling and communication skills.

Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.

Set up caregiver with clients.

Worked with manager and supervisor to plan and coordinate production schedules.

Developed and implemented scheduling policies.

Completed tasks and reports in a timely manner detailing production data such as volume, used and quality assurance results, helping management make accurate operational decisions.

August 2018 - August 2022

Desire Home Care - Riverside, CA

Intake Coordinator

Organized paperwork such as charts and reports for office and clients needs.

Documented clients medical information, case histories and insurance details to facilitate smooth schedules

Enhanced office productivity by handling high volume of callers per day.

Maintained current and accurate medical records for patients.

Managed master calendar and scheduled appointments for providers based on clients loads

Completed intake assessment forms and filed clients' charts.

Collected, verified, recorded and processed client demographics, insurance payments and referral information.

Answered phone calls and provided new clients with required paperwork to initiate service.

Entered referrals into appropriate system based on type of referral obtained.

Interacted with insurance providers to obtain necessary documents to complete registration.

Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.

Answered telephone calls to offer office information, answer questions and direct calls to staff.

Received, recorded and addressed incoming and outgoing communication via telephone and email.

Carried out front office duties utilizing data entry skills in framework of medical database.

Completed administrative patient intakes with case histories, insurance information and mandated forms.

Education

May 2014

Chaffey College Rancho Cucamonga, CA

Associate of Arts EMT

January 2013

Harmony School of Nursing Riverside,CA

Associate of Arts RNA,CNA,HHA

Languages

Portuguese

Native or Bilingual

English

Native or Bilingual

Spanish

Native or Bilingual

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