Data Entry Scheduling Coordinator
Resume:
Isabel Rodriguez
Norco, CA *****
*************@*****.***
Professional Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Skills
Trilingual; English, Portuguese, Spanish
Workforce Improvements
Exit Interviews
Work Complaint Handling
Staff Compensation
Employment Recordkeeping
Wages and Salary
Applicant Qualification
Policy and Procedure Writing
Employee Orientation
HR Support
Procedures Compliance
Recruitment Management
In-Person and Telephone Interviewing
Candidate Searching
Human Resources Management Systems
Employee Hiring
Compensation and Benefits
HR Strategy
Head Counts
Company Guidelines
Employee and Applicant Assessment
ADP
Work History
August 2018 - August 2022
Desire Home Care - Riverside
Human Resources Coordinator
Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
Maintained human resources information system and kept employee files up to date and accurate.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Reviewed human resources paperwork for accuracy and completeness.
Evaluated strengths and weaknesses of candidates through effective screening processes.
Operated and maintained applicant tracking and candidate management systems.
Verified applicant references and employment details.
Developed recruiting strategies to identify qualified candidates and build network.
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
Maintained filing system of current, prospective and future positions.
August 2018 - August 2022
Desire Home Care - Riverside, CA
Scheduling Coordinator
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
Set up caregiver with clients.
Worked with manager and supervisor to plan and coordinate production schedules.
Developed and implemented scheduling policies.
Completed tasks and reports in a timely manner detailing production data such as volume, used and quality assurance results, helping management make accurate operational decisions.
August 2018 - August 2022
Desire Home Care - Riverside, CA
Intake Coordinator
Organized paperwork such as charts and reports for office and clients needs.
Documented clients medical information, case histories and insurance details to facilitate smooth schedules
Enhanced office productivity by handling high volume of callers per day.
Maintained current and accurate medical records for patients.
Managed master calendar and scheduled appointments for providers based on clients loads
Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments and referral information.
Answered phone calls and provided new clients with required paperwork to initiate service.
Entered referrals into appropriate system based on type of referral obtained.
Interacted with insurance providers to obtain necessary documents to complete registration.
Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Carried out front office duties utilizing data entry skills in framework of medical database.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
May 2014
Chaffey College Rancho Cucamonga, CA
Associate of Arts EMT
January 2013
Harmony School of Nursing Riverside,CA
Associate of Arts RNA,CNA,HHA
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
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