Data Entry Administrative Assistant

TIMETTE MIDDELKOOP

Tucson, AZ ***** 520-***-**** adsdeh@r.postjobfree.com

Customer Services Specialist 06/2019-08/2021

Base Services Center, Arizona Industries for the Blind, Davis Monthan Air Force Base, Tucson, AZ 85707

Help customers find items in the store, check them out at the register

Stock items in the store and the warehouse as they arrive

Complete daily inventory checklists and print sheets for any discrepancies found

Write up special orders for customers, log them in the computer and on the clipboard

Data entry (inventory, creating new accounts, logging orders, etc)

Answer the phone to handle customer questions, transfer to appropriate department

Clean the store and the warehouse (sweep, dust shelves, empty trash cans, etc)

SAAVI Services for the Blind 3767 E. Grant Road, Tucson, AZ 85716 July 2016-June 2019

This center trains blind and visually impaired people to enter or return to the workplace. Along with independent living skills (such as traveling around the city), I learned the different software systems used by visually impaired people at work. I trained with ZoomText (a magnification program). Later on I had the opportunity to learn the Fusion software program (a combination of magnification and speech). Because of this training, I was hired by Arizona Industries for the Blind (see above).

Health Information Services Clerk January 2013-August 2014

A.O. Fox Hospital, Oneonta, NY

Collect patient charts from all departments (ICCU, Surgical, ER, Medical)

Scan paper charts into the EMR (Electronic Medical Record) system

Forward electronic records to patients' primary care physicians

Handle phone and fax requests for patient records from consulting physicians

Copy records for patients when they came to the office and asked for them

File paper charts for 60 days and then disposed of them per hospital procedure

Hospital Unit Secretary May 2005-January 2013

A.O. Fox Hospital, Oneonta, NY

Assemble paperwork for patients being admitted and discharged

Enter routine and emergency orders by staff into the computer

Obtain medical information from family members and caregivers of patients

Contact other facilities to request medical records of patients

Copy charts for patients being transferred to other facilities

File reports (lab results, operative notes, xrays, etc) into patient charts

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