Quality Inspector Center Agent

Rodelyn M. Reyes

Filipino Nationality

Brgy,*** Cluster 10A-6A, Malacanang Park Paco Manila

Contact No :091*-***-**** -096*-***-****

Career Objectives: To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilize my skill and knowledge efficiently for organizational growth Position Applied: Call center agent

PROFESSIONLAL EXPERIENCES

FIS Global Solutions Philippines, Inc. May 2019 to May 2021

#2305, Ecoplaza Building,

Don Chino Roces Ave,

Makati, 1231 Metro Manila

Phone: (02) 8802 6200

Duties and Responsibilities

(Telco account/Financial account)

Effectively field complaints about telephone service, wireless reception, dial-up Internet Connectivity and billing issues.

Conduct research into connectivity problems or billing errors to resolve issues. Treat customers with kindness, honesty and respect to retain their business. Recording transactions, which involves logging checks and preparing transaction reports.

How do rapid pay cards work?

What bank is rapid pay card with?

Opening new accounts and helping with loan applications. What is a disadvantage of a payroll card?

Can I transfer money from rapid pay card to cash App Position Applied: Quality Inspector/ Quality inventory/ Office staff PROFESSIONAL EXPERIENCES

Fast logistic Inc (Nestle Philippines Inc)

Nestle South Distribution Center

Barangay, Batino, Calamba, Laguna

Duties and Responsibilities

Position: Zone keeper/ Quality Controller/ Quality Inspector October 2008 to January 2019 Quality Assurance

Telephone: (049-***-****

Inspect raw materials to ensure consistency and integrity Maintain, test and troubleshoot all instrumentation devices Attempt repairs on broken or damaged products to determine the best way to scale those repairs

Test a certain percentage of all products based on industry standards Report problems or concerns to senior management immediately Manage our quality assurance division and ensure all employees meet their required quotas

Create an effective, efficient testing protocol to be used across all product lines Analyzing Information, Reporting Research Results, Documentation Skills, Promoting Process Improvement, Safety Management

CIR Company {the true business Intelligent} June 3, to Dec 18, 2016 Position: Field interviewer/Researcher

Operation Department

#27 Sta catalina st, barangay holly sprit QC

Telephone: 4274288

Duties and Responsibilities

Ask question in accordance with instructions to obtain various specified information, such as person’s name, address, age, religious preference, and state of residency. Explain survey objectives and procedures to interviewees, and interpret survey questions to help interviewees comprehension.

Contact individuals to be interviewed at home, place of business, or field location by telephone, email, or in person.

Identify and report problems in obtaining valid data. Assist individuals in filling out applications or questionnaires. Meet with supervisor daily to submit completed assignments and discuss progress SCOPE GLOBAL

(UNDER JOBSTART PHILIPPINES PROGRAM) Sept 19, 2014 to 27, 2015 Position Researcher

Research department

4th / No. 2727 Commonwealth avenue

Barangay Old, Balara Quezon City

Duties and Responsibilities

An ability to handle data work in quantitative research Confidence dealing communication through phone service Accurate and clear written skill producing questionnaires and reports PC991 A.T CLINIC 9911,INC

Information Technology and Services

Position Sales Agent

G/F Ronald Chua . blgd. Lim avenue Zamboanga city. Phil’s Duties and Responsibilities

Sell specific product and service to the consumers Demonstrate the products and show consumers how to maximize their feature Process orders in person over the phone

Educational Background

Secondary Education: Year 2006 to 2007

Ubit national High school

College: Year 2008 -2010

Basilan State College

Computer Office management

Tertiary:

Bachelor in Elementary Education Year 2009-2011

TRANNING /SEMINAR ATTENDED AND COMPLETED

Course Company/Organization Inclusive Date

Call center EXPROSEARCH Nov. 14, 2016

Room Attendant Power Institute of hotel Administration Inc July 25 2015 Data Encoder Department of Agrarian reform Sept.7 -march 20, 2009 Curricular Activities/ Achievements

Project Staff/ Project president July 2012- February 22, 2013 ARMM SOCIAL MFUND BASILAN

PROJECT IMPLEMENTATION

PEO, Compound, Isabela Zamboanga Peninsula

Personal Profile

Age: 30

Gender: Male

Date of Birth: April 11, 1990

Place of birth: Lamitan City

Height: 5 feet, and 5 inches tall

Weight: 120 lbs

Civil status: Single

Phil. health: 20-025007732-6

SSS No. 10-1076992-2

Attributes:

Excellent in verbal and written communication skill An energetic personality with excellent people skills Responsible, hard working and flexible in any social and working condition Trustworthy and Courteous

Self driven person, ready to learn things faster and interested to trained in any field of work

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