Customer Service Manufacturing Manager
Resume:
Otis Bailey
Call: 314-***-**** adsdds@r.postjobfree.com
June 8, 2022
QUALIFICATION PROFILE
I have had many life experiences on my path but through them all I have been labeled as an inspirate, trustworthy and accomplished individual that most say they are proud to know me.
My career has taken me through 21 years with the State of California PIA, as a superintendent II, then a trainer of employees around issues of sexual harassment and diversity while managing a 5 million dollar a year budget.
Later, I taught defensive driving for a local driving school, then 9 years as a conflict counselor in different location in Sacramento County.
Proven success in managing customer service initiatives, which increased customer retention levels and customer satisfaction levels within highly competitive markets.
PROFESSIONAL BACKGROUND
Anger Medium/ Roseville, CA 2008- January 2022
Chief Trainer/director
Communicated with customers daily. Developed and delivered presentations to customers.
Handled all aspects of account management successfully concerning 800 clients in the Sacramento area.
Aided the business development initiatives, which resulted in expanded customer base.
Contributed to the implementation of strategic planning initiatives and promotional strategies.
Maintained a good rapport with the superior court while servicing their people
Prison Industry Authority, Folsom, CA 1986 to 2007
Manufacturing Manager
Directed daily operations within the organization. Supervised and trained employees in daily job responsibilities.
Cultivated business relationships with over 250 government agencies in the United States.
Spearheaded the development and introduction of new marketing and sales programs, which resulted in increased revenue levels.
EDUCATION
Anderson and Anderson 2007-2009
Psychology School
University of Phoenix 2003-2005
Bachelor of Science/Business & Management
EDUCATION
American River College, Sacramento, CA 1991 to 1993
student
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