Customer Service Rep

CRYSTAL COMER **** NEW YORK DR ***

512-***-****

****************@*****.***

LinkedIn Profile

Twitter/Blog/Portfolio

Team player while also comfortable with taking the lead. Looking for a work place that is professional with high revenue with healthy competition and bonuses. Enabling me to work remotely.

Skills

• Satisfactory Customer Service Rating

• Diligently followed company policies and Code of Business Conduct • Contributed to team effort by accomplishing related results in customer satisfaction

• Aided in understanding customers needs

Experience

NOVEMBER 2018 – MAY 2022

Customer Service Rep / Hilton Resort Reservations

I became very proficient with customer call flow, handling customer objectives and using multiple software programs. Customer after-call surveys experience rating 0f 97%

FEBUARY 2014 – AUGUST 2018

Lead Operations / Tex Star

Managed a Staff of 15 Associates. Attended Daily revenue management meetings. Controlled Inventory: created marketing material. Planned and executed renovation improvements.

Education

MARCH - MAY 1999

GED / Life Works

Gained a High School Equivalency Certificate with a 3.0gpa

Activities

Extracurricular activities as a Team Mom with the Booster club. Independent Contractor with Family Business we have grown over the years.

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