Jasmine Brunson
Wendell, NC
*******.***********@****.***
CAREER OBJECTIVE:
Motivated professional with experience in customer service and sales. Core strengths in management, creative problem solving, and team building. Very organized individual with the ability to effectively prioritize on a daily basis.
KNOWLEDGE & SKILLS
Leadership & Management
• Hiring, Training & Coaching
• Relationship Building & Retention
• Sales & Extensive Marketing
• Detailed Oriented
PROFESSIONAL EXPERIENCE
SONIC DRIVE-IN (WORKED AT XEROX & SONIC AT THE SAME TIME) Assistant Manager, April 2011 – Current (Raleigh,Wake Forest & Zebulon locations)
• Manage up to 15 employees on day or night shifts
• Complete schedule for employees and schedule breaks.
• Complete cash, credit card payments and perform necessary overrides.
• Keep track of inventory, place truck order and complete end of shift deposits. UNITED SKATES OF AMERICA
Assistant Manager, August 2017 – May 2019 (Raleigh,, NC)
• Manage up to 15 employees on day or night shifts
• Organize Stem program for Wake County public schools (sales department)
• Perform safety procedures to ensure the safety of employees and guest
• Complete cash, credit card payments and perform necessary overrides.
• Keep track of inventory, place truck order and complete end of shift deposits. XEROX (WORKED AT XEROX & SONIC AT THE SAME TIME)
Technical Support Team Lead, Mar 2011 - Aug 2013 (Cary, NC)
• Used a computerized system, responded to customer inquiries in a call center environment
• Responded to telephone inquiries and complaints using standard scripts and procedures
• Provided functional guidance, training and assistance to lower level staff.
• Informed customers about services available and assessed customer needs. EDUCATION
Wake Technical Community College
Applied Science / Cosmetology, Aug 2015 – May 2017 Microsoft Word (7 years), POS (4 years), Data Entry (7 years), Management (7 years), PowerPoint (7 years), Excel (7 years)
REFERENCES
ADDITIONAL SKILLS
Furnished Upon Request