Customer Service Representative
Resume:
Danielle Bass
Office Assistant Receptionist
Denham Springs, LA
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
Louisiana Valve Source - Port Allen, LA
May 2017 to November 2018
Answer incoming calls
Scan, fax, copy, and email invoices
File invoices and repair reports
Receive and deliver incoming mail
Keep office area clean
Greet clients
Keep inventory of office supplies
Payroll Clerk
SanServe Janitorial - Baton Rouge, LA
July 2017 to September 2018
Inputting employees time
Hand delivery checks as they came to pick up at office took applications
answered phones
CSR - Customer Service Representative
Ralph Sellers Motor Company - Gonzales, LA
November 2016 to January 2017
Cash handling
Customer service
Great customers
Answer phones
Solve issues for customers
Customer Service Representative
All-State Credit Plan - Baton Rouge, LA
February 2015 to May 2015
Customer Service Representative
Duties Included:
New customer application support;
Customer service assistant for payments;
Electronic filing and loan investigation;
Customer service calls and report execution;
Receptionist/Administrative Assistant
Eric Pittman Law Firm - Denham Springs, LA
January 2014 to February 2015
Answering phone calls and appointment scheduling;
Purchasing and maintaining inventory of office supplies; Client interaction via phone and in person; Filing Data entry
Education
Emergency (911) Dispatcher
Livingston Parish Technology Center - Walker, LA
September 2014 to September 2016
High School Diploma
Denham Springs High School - Denham Springs, LA
September 2011 to May 2014
Skills
Customer Service (3 years), Excel (3 years), Powerpoint (3 years), Outlook (1 year), Microsoft word (4 years), Data Entry, Quickbooks, Administrative Support, Executive Administrative, Payroll, Administrative Assistant, Scheduling, Filing
Certifications/Licenses
Emergency Telecommunications Dispatch
May 2014 to May 2016
Driver's License
Assessments
Customer Service Skills — Proficient
November 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/bf7jecmydllclj-b Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
References:
Michael Felder - 225-***-**** - Claims Adjuster
Hannah Lewis - 225-***-**** - Coburns Associate
Tony Biggot - 337-***-****- Former Supervisor
Employment Gap due to medical reasons.
Contact this candidate