Customer Service/ Security Officer

VERONICA FULLER

*** *. ******* ** ******* TN ****1 · 731-***-****

Email: **************@*****.***

Highly motivated individual seeking an opportunity within the organization to utilize my knowledge, strengths, and work ethic for the success and growth of the company.

EXPERIENCE

08/2019 – 12/2021

SECURITY OFFICER, Allied universal – jackson tn

Monitored and maintained entrance/exit area by screening all individuals on the grounds. Assisted and directed vendors/visitors, while providing customer service by answering/routing calls. Accurately maintained logs, time sheets, invoices, etc.

09/2017 – 08/2019

SECURITY OFFICER, Nighthawk security, kentucky heights tn

Monitored and maintained entrance/exit area by screening all individuals on the grounds. Assisted and directed vendors/visitors, while providing customer service by answering/routing calls. Accurately maintained logs, time sheets, invoices, etc.

03/2016 – 09/2017

RESIDENT ASSISTANT, madison haywood dvmtl svcs, jackson tn

Assisted special needs clients with daily assistance needs. Detailed documentation of clients’ needs and activities. Provided in home assistance.

12/2013 – 08/2016

DEBT COLLECTOR, portfolio Recovery assoc, jackson tn

Collected debts owed to the company while maintaining excellent collection rates and high customer service. Accurately maintained documentation of client records. Provided supervisor support when needed

12/2013 – 08/2016

HR/PAYROLL MANAGER, forest cove nursing & Rehab, jackson tn

Managed and provided oversight to HR/Payroll depts. Approved time/payroll/purchases. Screen new candidates. Successfully held and maintained multiple positions within the company.

EDUCATION

01/2014

HUMAN RESOURCES, bethel university, jackson tn

(CONT’D)

SKILLS

Proficient with computers, Microsoft Windows & Office, Typing, answering/routing calls, email correspondence, etc.

Motivated self-starter with keen attention to detail

REFERENCES: AVAILABLE UPON REQUEST.

Excellent leadership abilities

Professional customer service qualities

Team player

Contact this candidate