Lisette Perez
*** ***** *** ****** ********, NY *1211
Tel: 347-***-**** Email: *********@***.***
Objective: To obtain a Medical Receptionist position in the Medical Industry where I may be able to employ my skills in working in a fast paced environment and relevant healthcare experience in order to organize smooth flow of the facility’s operations.
Professional Experience:
Bedford Medical Family Health
Medical Receptionist/Assistant
100 Ross St, Brooklyn, NY 11249 December 2013 – Present
• Making sure that the appointments system runs smoothly.
• Collect co-payments
• Highly skilled in greeting patients and visitors in a quick, courteous and obliging manner
• In-depth knowledge of answering telephone, monitoring and directing calls, taking messages and providing information
• Hands-on experience to determine patient’s requirements and processes
• Proven record of preparing patient’s medical charts with proper information and official procedures
• Calling in prescriptions for patients.
• Filing away the results of tests, filling school forms adolescent health forms, updating immunization records in CIR registry.
• Making sure that the medical consulting rooms and surgery is fully stocked with essential supplies.
• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
• Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
Dr. Chandu Patel M MD
Office Coordinator
545 Bedford Ave, Brooklyn, NY 11211 September 1980 – November 2013
Maintained office services by organizing office operations and procedures.
Maintained a timely flow of patients; schedule, coaches, monitors and disciplines staff.
Reviewed and approves supply requisitions.
Knowledge of quality measures and population health reporting.
Knowledge of computer systems and experience with electronic medical records.
Proven skill in planning, organizing, delegating and supervising.
Ability to communicate clearly with patients, medical and administrative staff, and the public.
Education/Skills:
High School
Eastern District High School Brooklyn, NY 11211, High School Diploma
Bilingual in the English, and Spanish Language, Microsoft Office (Word, Excel, Power point), Internet Researching, Photoshop and Excellent interpersonal and communication skills, Medic software, Solid working knowledge of insurance plans