Support Representative Customer Service
Resume:
Audrey Winchell
Charlotte, NC *****
****************@*****.***
To obtain full or part-time employment where my positive attitude, flexibility, and ability to learn quickly can effectively contribute to your establishment. Authorized to work in the US for any employer
Work Experience
Customer Service Associate
Steak N Shake - Tampa, FL
July 2021 to February 2022
Technical Support Representative
Morley Companies, Inc. - Saginaw, MI
January 2018 to July 2021
• Maintain clean work environment
• Maintain positive attitude
• Follow all safety protocols
• Work well in a team setting
• Meet metric standards
• Maintain adequate attendance
• Assist guest with troubleshooting gps devices
• Assist guest with troubleshoot steps for warranty covered devices
• Assist guest with app issues
Carpenter/Laborer
self-employed - Saginaw, MI
March 2015 to May 2018
• Maintain clean work environment
• Follow all safety procedures
• Use carpentry tools properly
Education
High school
Omni Adult And Alternative Education
Skills
• Busser
• Food Service
• Food Prep
• Assembly
• Classroom Management
• Carpentry
• English
• Drywall
• Warehouse Experience
• Picking and Packing
• Shipping & Receiving
• Order Picking
Certifications and Licenses
Food Handler
Driver's License
Assessments
Mechanical knowledge — Familiar
October 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Work motivation — Familiar
June 2021
Level of motivation and discipline applied toward work Full results: Familiar
Construction safety — Completed
April 2021
Using safe practices while on a construction site
Full results: Completed
Sales skills — Completed
April 2021
Influencing and negotiating with customers
Full results: Completed
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Proficient
July 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Attention to detail — Familiar
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Warehouse safety — Proficient
July 2022
Using safe practices in a warehouse setting
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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