Customer Service Data Entry
Resume:
Kanisha Hall
Port Arthur, TX *****
***************@*****.***
Very experienced in customer service and Construction. I am looking for part time or full time work in work from home, retail, general labor or any customer service position I am very dependable. I also have 2 years of supervising
Authorized to work in the US for any employer
Work Experience
Delivery Driver
Favor Delivery - Port Arthur, TX
August 2018 to Present
Delivery food and groceries to customers in a safe and timely manner FedEx Package Handler
Fed X Ground - Beaumont, TX
Present
Loading packages onto trucks for drivers to deliver. Scanning and stacking Call Center Agent
Arise platform - Remote
October 2018 to January 2022
data entry, customer service, computer files, closed captioning, transcribing, email, chats inbound and outbound calls, cold calling
Call Center Representative
Alorica Calling Center - Beaumont, TX
June 2018 to October 2020
Data entry, using chat, sending emails, operating multiple systems, doing inbound and outbound calling. Working to customers to order lost or stolen debit cards Hostess
Baptist Hospitals of Southeast Texas - Beaumont, TX March 2018 to May 2018
serving food to patients. Ensuring all food orders are taken and all late trays are brought up to patients on time.
Manager/Customer Service
Fast lane
January 2015 to March 2018
Store Manager my duties included Cleaning store along with stocking and greeting customers and running the cash register and also opening and closing the store Circulation Clerk
Hearst Enterprise Technology - Beaumont, TX
July 2017 to January 2018
Data entry. Organizing day planners and scheduling appointments. Using fax machines and printers. Emailing and calling customers
Flagger/Firewatch
Exxon Mobil - Beaumont, TX
December 2014 to July 2017
Directing forklift, making sure workers are safe and looking out for fires Cashier/Sales Associate
Walmart - Orange, TX
November 2011 to December 2014
Greeting customers along with working the cash register Cashier/Customer Service
Dollar General - Port Arthur, TX
September 2009 to November 2011
Upkeep of store. Greeting customers. Money handling Education
Associate in Marketing
Present
Associate in Business Administration
Present
Skills
• Customer Service (10+ years)
• Microsoft Word (10+ years)
• Microsoft Office
• Sales
• Retail
• Call Center
• Customer Care
• Forklift Operator (Less than 1 year)
• CSR
• Customer Support
• Human Resources
• Marketing
• Human Resources
• Marketing
• Salesforce
• Account Management
• Host/Hostess
• Store Management Experience
• CRM Software
• Recruiting
• Busser
• Sales Management
• Retail Management
• Merchandising
• Cash handling
• Strategic Planning
• Commercial Cleaning
• Project Management
• Social Media Management
• Management
• Business Development
• Branding
• Presentation Skills
• Blogging
• Cold Calling
• Event Planning
• Payroll
• Search Engine Optimization (SEO)
• Research
• Public Relations
• Digital Marketing
• Email Marketing
Certifications and Licenses
Business diploma
Marketing
Human Resources Management
Associates Degree
Present
Accounting
Assessments
Filing & Organization — Proficient
October 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Verbal Communication — Highly Proficient
January 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Retail Customer Service — Proficient
July 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Problem Solving — Familiar
May 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Familiar
Customer service — Completed
July 2020
Identifying and resolving common customer issues
Full results: Completed
Call center customer service — Proficient
May 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a very hand working and reliable individual. I love working with the public and I am very open to new ideas. I have a very great personality and I would be a delight to work with REFERENCES:
Kelsea Carrion 409-***-****
Vivian Jefferson 409-***-****
Sheila Thomas 409-***-****
Shelly Moity 409-***-****
Contact this candidate