Care Associate Support Professional
Resume:
Ebony Bryant
Louisville, KY
**********@*****.***
PROFESSIONAL SUMMARY
Detail-oriented administrative support professional with extensive experience in auditing for federally funded financial assistance programs. Recognized for increasing productivity and managing multiple high-priority tasks. Seeking full-time employment in a service focused environment. SKILLS
● Administrative Support
● Scheduling
● Auditing
● Organization
● Time Management
● Filing
EXPERIENCE
Jefferson Community & Technical College, Louisville, KY - ARC Department Receptionist JULY 2021 - PRESENT
● Provide testing accommodations for 75+ students with disabilities per semester.
● Schedule registrations, orientations, and appointments for 3 coordinators.
● Communicate with Professors and Teaching Assistants to ensure students have necessary resources to succeed.
Louisville Metro Office of Resilience and Community Services, Louisville, KY - Quality Control Specialist
SEPTEMBER 2018 - JULY 2021
● Audited files for 7 offices during subsidy and crisis phase, verifying compliance with state regulations.
● Conducted 15+ client intake interviews per day for initiatives such as LIHEAP fuel assistance program.
● Collected, processed, and submitted all paperwork for clients to qualify for financial aid, while maintaining confidentiality.
Jewish Hospital, Louisville, KY - Unit Coordinator/PCA DECEMBER 2015 - AUGUST 2018
● Instructed and trained 60 new hires per year in the processes of a Patient Care Associate.
● Facilitated family meeting and appointments with the Director of Nursing. EDUCATION
Sullivan University, Louisville, KY - Business Management 2019 J Sargeant Reynolds Community College, Richmond, VA - Business Healthcare Certification 2013
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